Jason Rachel
Carriere,MS
Summary
Strategic candidate eager to leverage knowledge in transportation and logistics. Strong problem-solving and multitasking skills with good understanding about transportation management systems and GPS tracking software. Highly collaborative individual works well under pressure.
Overview
16
16
years of professional experience
Work History
Dispatcher
Newman Transport
Pearl River, LA
03.2015 - 07.2026
- Coordinated daily dispatch operations, ensuring timely delivery of freight across multiple routes.
- Analyzed logistics data to optimize transportation schedules and improve route efficiency.
- Communicated effectively with drivers and clients to resolve issues and enhance service quality.
- Implemented tracking systems for real-time updates on shipment status and driver locations.
- Trained new team members on dispatch protocols and software systems, fostering a collaborative environment.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Answered phone calls and responded to customer emails.
- Fleet maintenance tech
- Tracked and monitored vehicle performance and maintenance.
- Managed drivers and fleet technicians
- Maintained DOT files
Load Out Manager
Rooms To Go
Pearl River, LA
06.2014 - 03.2015
- Led daily operations to enhance team performance and customer satisfaction.
- Fostered a positive work environment by promoting teamwork and open communication.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established team priorities, maintained schedules and monitored performance.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Monitored key performance indicators to drive operational excellence and accountability.
- Streamlined inventory management processes to reduce waste and increase efficiency.
- Utilized inventory software
- Managed and tracked large scale inventory
- Oversaw quality control for all outgoing product
Dispatcher Manager
Keithco Petroleum
Picayune, MS
11.2010 - 06.2014
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Tracked and monitored vehicle performance and maintenance.
- Managed customer accounts and invoicing.
- Received new orders, prepared documentation, and assigned personnel.
- Scheduled and organized delivery routes.
- Monitored flow of paperwork and directed information to appropriate departments.
Education
GED -
Pima Community College
Tucson, AZ03.2003
Skills
- Dispatch software
- Logistics data analysis
- Operational planning
- Route navigation
- Driver coordination
- Inventory management
- Client support
- Managing DOT/ driver files
- New hire training
- Multitasking
- Conflict resolution
Timeline
Dispatcher
Newman Transport
03.2015 - 07.2026
Load Out Manager
Rooms To Go
06.2014 - 03.2015
Dispatcher Manager
Keithco Petroleum
11.2010 - 06.2014
GED -
Pima Community College