Javaughn Elliott
Gulfport
Summary
IT professional with diverse experience in analyzing and optimizing IT systems to enhance performance. Proven ability to achieve impactful results through team collaboration and adaptability to changing needs. Known for strong analytical skills and effective communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IT Support Volunteer
Dorcas Couture
04.2015 - Current
- Provide basic technical support to users, including troubleshooting hardware, software, and connectivity issues.
- Assist with setup and configuration of computers, printers, and other IT equipment.
- Help with routine maintenance tasks such as updates, backups, and cleaning systems.
- Document common issues and solutions to help build user-friendly guides and knowledge bases.
- Learn and follow organizational procedures for data security and IT best practices.
Systems Technician
U.S. Army National
07.2013 - Current
- Submitted periodic paperwork to record completed jobs and related information.
- Improved system efficiency by optimizing hardware and software configurations.
- Collaborated with cross-functional teams to ensure seamless integration of new systems into existing infrastructure.
- Assist in deploying new systems and upgrading existing infrastructure.
- Ensure systems comply with security protocols and company policies.
IT Asset Manager
U.S. Army
11.2022 - 07.2024
- Maintain an accurate inventory of all IT hardware and software assets using asset management systems.
- Track and manage the lifecycle of IT assets from acquisition through retirement.
- Collaborate with procurement and finance teams to ensure proper budgeting and purchasing.
- Coordinate with IT support teams for deployment, maintenance, and recovery of assets.
- Assist in developing and enforcing asset management policies, procedures, and standards.
Education
Associate of Applied Science - Business Administration
Colorado Technical University
Colorado Springs, CO09-2025
Skills
- Positive attitude
- Time management
- Computer skills
- Data entry
- Project management
- Social media management
- Attention to detail
Certification
- CompTIA Security + Certification
Timeline
IT Asset Manager
U.S. Army
11.2022 - 07.2024
IT Support Volunteer
Dorcas Couture
04.2015 - Current
Systems Technician
U.S. Army National
07.2013 - Current
Associate of Applied Science - Business Administration
Colorado Technical University
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