Javia Lockett
Beyond Finance LLC
Jackson
5
years of professional experience
Results-driven Certified Debt Specialist with a strong focus on debt negotiation and customer service. Proven ability to analyze financial situations and implement effective debt relief strategies that enhance client satisfaction.
Work History
Certified Debt Specialist
1 Year 8 Months- Researched creditor policies to negotiate favorable settlement terms for clients effectively.
- Analyzed client financial situations to formulate personalized debt relief strategies.
- Assisted clients in understanding debt management options and potential outcomes.
- Improved customer satisfaction levels by providing personalized financial advice and debt management solutions.
Deliver Driver
1 Year 5 Months- Delivered packages efficiently to ensure timely service and customer satisfaction.
- Navigated complex routes using GPS technology, optimizing delivery efficiency and reducing delays.
- Conducted pre-trip inspections to maintain vehicle safety and reliability standards.
Medical Claims Processor
2 Years 4 Months- Ensured accuracy of claim submissions, resulting in reduced denial rates through thorough reviews.
- Processed and adjudicated medical claims using advanced claims management systems.
- Collaborated with healthcare providers to resolve discrepancies and clarify claim requirements.
Education
High School Diploma
Associate of Science
Skills
Debt settlement
Loan servicing
Debt negotiation
Customer service
Valid Driver's license
Teamwork and collaboration
Critical Decision-making
ICD-10-cM coding
Claim denial resolution
Timeline
Certified Debt Specialist
Beyond Finance LLC
11.2024 - 07.2026Read More
Deliver Driver
FedEx
06.2023 - 11.2024Read More
Medical Claims Processor
Baptist Memorial Healthcare
01.2021 - 05.2023Read More
Ridgeway High School
High School Diploma
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Hinds Community College
Associate of Science
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