Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
2006
2006
years of post-secondary education
Work History
Program Specialist
South Mississippi Regional Center
Long Beach
03.2014 - Current
Coordinated program activities to ensure compliance with regulatory standards and organizational policies.
Supported project management by tracking deadlines and deliverables, ensuring timely completion of initiatives.
Analyzed program data to identify trends and areas for improvement in service delivery effectiveness.
Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
Coordinate with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision
Complete credit card transaction using POS software
Process invoices for payment
Complete weekly timecards using the program software
Unit Coordinator
South Mississippi Regional Center
Long Beach
06.2009 - 04.2020
Coordinated daily operations of support services for individuals with developmental disabilities.
Managed scheduling and staffing needs for various programs and activities.
Facilitated communication among team members, families, and external agencies.
Supervised daily operations to ensure compliance with safety protocols and organizational standards.
Coordinated staff schedules to optimize workflow and maintain adequate coverage across all shifts.
Trained new employees on operational procedures and best practices for efficiency and safety.
Monitored performance metrics to identify areas for improvement and enhance service delivery.
Conducted regular staff meetings to discuss challenges, share feedback, and improve team collaboration.
Resolved conflicts among team members to maintain a positive work environment and productivity levels.
Developed training materials that enhanced employee understanding of policies, procedures, and safety regulations.
Trained new employees and delegated daily tasks and responsibilities.
Enforced company policies and regulations with employees.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Monitored staff compliance with health codes, ensuring high standards
Assembly Line Worker
Oreck Manufacturing
Long Beach
11.2005 - 05.2007
Assembled components using hand tools and machinery to meet production standards.
Inspected products for quality assurance and compliance with safety regulations.
Collaborated with team members to maintain efficient workflow on the assembly line.
Maintained clean and organized workstations to ensure a safe working environment.
Worked quickly and efficiently while maintaining high standards of quality control.
Operated assembly line equipment to produce vacuum cleaners efficientlyConducted quality checks to ensure adherence to manufacturing standards.
Collaborated with team members to maintain workflow and meet Production targets.
Housing Program Specialist / Case Manager at Alaska Housing Finance CorporationHousing Program Specialist / Case Manager at Alaska Housing Finance Corporation