Dynamic and detail-oriented stylist with experience at Sport Clips, excelling in customer service and team leadership. Bilingual in English and Spanish, I effectively communicate with diverse clients while maintaining salon standards. Proven ability to analyze costs and enhance operational efficiency, fostering a positive work environment and ensuring client satisfaction.
o Met with clients to discuss needs.
o Maintained salon upkeep including but not limited to product inventory, sanitation, and customer greetings.
o Offered advice and assistance to customers, paying attention to special needs or wants.
o Skilled using a cash register.
o Cut, trim, and shape hair into desired style.
o Analyze costs and revenues to project future trends.
o Maintained a positive work environment and encouraged colleagues to complete their tasks timely and efficiently as the
Assistant Manager.
o In charge of guest services, including supply management and facility upkeep.
o Greeted all guests positively and politely.
o Translated for all Spanish-speaking clients.
o Completed basic styles for regular customers.
o Managed store restocking and supply management.
o Resolved customer complaints and provided product information.
o Maintained the upkeep of the store.
o Compiled and maintained non-monetary reports and records.
o Balanced cash drawer at the close of each shift.
Bilingual – Native English Speaker and Fluent in Spanish
Experience with Microsoft Office Suite
Excellent communication skills with a focus on customer service
Detail-oriented
Creative problem solving
Organizational
Attentive Listener
High School Diploma