Delivered sales ranging from 16 to 25 units each month since 2017,showcasing consistent performance.
Achieved Hyundai certification through comprehensive monthly assessments.
Earned a flawless score of 100 in Hyundai's customer service index as rated by customers.
Applied effective communication and support techniques to enhance customer satisfaction.
Gereral Sales Manger
Lakeland Toyota
Lakeland
04.2003 - 12.2016
Built and led sales management team, overseeing finance department and 50 sales personnel.
Consistently achieved over 450 units sold monthly, meeting Toyota sales objectives.
Maintained sales force through effective training and recruiting strategies.
Received highest awards from Toyota for outstanding performance in the role.
Trained sales personnel on effective sales techniques and processes.
Developed job duties for each team member to enhance clarity of responsibilities.
Managed daily operations of sales and finance departments to ensure efficiency.
Ensured accurate cash flow management within the finance department.
New Car Sales Director
Bill Heard Chevy
Atlanta
06.1995 - 11.2002
Increased dealership sales from 200 to 350 new units per month while maintaining high CSI scores for Chevrolet.
Hired and trained salespeople, leading to consistent recognition as one of Chevrolet's top sales managers.
Achieved annual distinction as a top salesperson executive through effective coaching and team development.
Sales Associate
Pete Moore Chevy
Pensacola
08.1986 - 12.1994
Achieved consistent sales of over 20 units monthly in automotive business.
Awarded Salesperson of the Year three times during seven-year tenure.
Received Legion of Leaders Award from Chevy five out of seven years.