JeMelda Johnson
Greenville
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
16
16
years of professional experience
Work History
Property Manager
Riverwalk Apartments
01.2017
- Responsible for all aspects of apartments leasing including showing apartments, taking applications and deposits, qualifying prospects, making credit checks, verifying employment and landlord references, and preparing leases
- Demonstrated strong oral and written communication skills
- Reported weekly on traffic numbers, sources, rentals, and lease expirations
- Performed quarterly market surveys of area competition
- Cut delinquencies by more than half within the first four months of employment
- Demonstrated ability to diffuse and responded to customer concerns
Apartment Site Manager/Collection Specialist
J & A Management, Bayou Estates & South Park Estates
01.2009
- Responsible for all aspects of apartments leasing including showing apartments, taking applications and deposits, qualifying prospects, making credit checks, verifying employment and landlord references, and preparing leases
- Demonstrated strong oral and written communication skills
- Reported weekly on traffic numbers, sources, rentals, and lease expirations
- Performed quarterly market surveys of area competition
- Controlled delinquencies by first calling all delinquent accounts and then serving proper legal notices
- Demonstrated ability to diffuse and responded to customer concerns to avoid escalation of the problem and ensures that unsafe conditions are corrected in a timely manner
Benefit Eligibility Specialist
Mississippi Department of Human Services
06.2024 - Current
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Communicated with people from various cultures and backgrounds on application process.
- Interviewed applicants and explained scope of different available benefits.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Processed and certified documents for accuracy and compliance with government regulations.
- Assisted clients with accurate eligibility form, application and document completion.
- Resolved discrepancies with client applications to verify eligibility.
- Established databases to track, analyze and automate eligibility application processes.
- Engaged wider departments in accurate, timely paperwork completion.
- Assisted clients with completion of applications and paperwork.
- Paid attention to detail while completing assignments.
Family Protection Specialist
Mississippi Department of Human Service
01.2022 - Current
- Maintained case history records and assigned cases
- Supervised foster children and homes
- Conducted preliminary intake interviews
- Developed and assist in the development of placement service plans
- Provided case management services
- Completed special assignment, investigations, and training requirements
Case Manager
Mississippi Department of Human Services
01.2018 - 01.2019
- Perform intake interviews to better understand the client's needs and assist clients in connecting with available services
- Evaluate client to determine their needs
- Connect clients with services, such as financial assistance, counseling, childcare or health care
- Provide clients with assistance in managing difficult life circumstances, such as poverty, illness, disability, or other issues
- Assist clients in developing plans for addressing their long-and-short term needs and goals
- Follow up with clients to ensure that they are receiving the supportive services as needed
Property Manager
Campbell Place Apartments
01.2018 - 01.2019
- Responsible for all aspects of apartments leasing including showing apartments, taking applications and deposits, qualifying prospects, making credit checks, verifying employment and landlord references, and preparing leases
- Demonstrate strong oral and written communication skills, honesty, integrity, competence, tenacity, enthusiasm, creativity, professionalism, drive initiative
- Report weekly traffic numbers, source, rentals and lease expirations, lease apartments, process applications, collect rent, order needed supplies, manage, and keep record of inventory and manage maintenance staff
- Control delinquencies by first calling delinquent accounts and serving proper legal notices, represent company in Court for all eviction proceedings and adhere as well as enforce all company policies
- Reported weekly on traffic numbers, sources, rentals, and lease expirations
- Performed quarterly market surveys of area competition
- Experience with Onesite and Yardi accounting software and Tax Credit, perform quarterly market surveys of area competition, deposit all monies in the bank daily and commercial capture electronic deposits
Family Protection Specialist
MS Dept of Child Protection Services
01.2013 - 01.2017
- Maintained case history records and assigned cases
- Supervised foster children and homes
- Conducted preliminary intake interviews
- Developed and assist in the development of placement service plans
- Provided case management services
- Completed special assignment, investigations, and training requirements
Cash Office Coordinator
T J Maxx
01.2012 - 01.2013
- Balanced all cash drawers from previous business day
- Made bank deposits and complete change orders
- Verified employee work hours and issues payroll checks
- Created visual presentations
- Supervised employees assigned to work directly under my supervision in their assigned tasks
- Accurately processed customer payment transactions and conduct regular audits of inventory
Self Employed
Bowmanor Apartments
01.2011 - 01.2012
- Responsible for all aspects of apartments leasing including showing apartments, taking applications and deposits, qualifying prospects, making credit checks, verifying employment and landlord references, and preparing leases
- Demonstrated strong oral and written communication skills
- Reported weekly on traffic numbers, sources, rentals, and lease expirations
- Performed quarterly market surveys of area competition
- Controlled Delinquencies by first calling all delinquent accounts and then serving proper legal notices
- Demonstrated ability to diffuse and responded to customer concerns to avoid escalation of the problem and ensures that unsafe conditions are corrected in a timely manner
Property Manager
Flaherty and Collins, Bowmanor Apartments
01.2010 - 01.2011
- Responsible for all aspects of apartments leasing including showing apartments, taking applications and deposits, qualifying prospects, making credit checks, verifying employment and landlord references, and preparing leases
- Demonstrated strong oral and written communication skills
- Reported weekly on traffic numbers, sources, rentals, and lease expirations
- Performed quarterly market surveys of area competition
- Controlled Delinquencies by first calling all delinquent accounts and then serving proper legal notices
- Demonstrated ability to diffuse and responded to customer concerns to avoid escalation of the problem and ensures that unsafe conditions are corrected in a timely manner
Apartment Site Manager/Collection Specialist
Fulcrum Properties, Bowmanor Apartments
01.2009 - 01.2011
- Responsible for all aspects of apartments leasing including showing apartments, taking applications and deposits, qualifying prospects, making credit checks, verifying employment and landlord references, and preparing leases
- Demonstrated strong oral and written communication skills
- Reported weekly on traffic numbers, sources, rentals, and lease expirations
- Performed quarterly market surveys of area competition
- Controlled Delinquencies by first calling all delinquent accounts and then serving proper legal notices
- Demonstrated ability to diffuse and responded to customer concerns to avoid escalation of the problem and ensures that unsafe conditions are corrected in a timely manner
Intern, Case Manager
WWISCCA
01.2009 - 01.2010
- Coordinated educational and employment training for high school dropouts ages 16-21
- Provided individual counseling sessions and tutoring
- Developed individualized plans that will provide interventions to motivate students to set and obtain goals
- Maintained accurate files on each students' progress and participation in GED classes and job placements
Education
Bachelor of Science - Social Work
Mississippi Valley State University
Itta Bena, MS05-2010
Skills
- Lease administration
- Work order monitoring
- Tenant relations
- Debt control
Timeline
Benefit Eligibility Specialist
Mississippi Department of Human Services
06.2024 - Current
Family Protection Specialist
Mississippi Department of Human Service
01.2022 - Current
Case Manager
Mississippi Department of Human Services
01.2018 - 01.2019
Property Manager
Campbell Place Apartments
01.2018 - 01.2019
Property Manager
Riverwalk Apartments
01.2017
Family Protection Specialist
MS Dept of Child Protection Services
01.2013 - 01.2017
Cash Office Coordinator
T J Maxx
01.2012 - 01.2013
Self Employed
Bowmanor Apartments
01.2011 - 01.2012
Property Manager
Flaherty and Collins, Bowmanor Apartments
01.2010 - 01.2011
Apartment Site Manager/Collection Specialist
J & A Management, Bayou Estates & South Park Estates
01.2009
Apartment Site Manager/Collection Specialist
Fulcrum Properties, Bowmanor Apartments
01.2009 - 01.2011
Intern, Case Manager
WWISCCA
01.2009 - 01.2010
Bachelor of Science - Social Work
Mississippi Valley State University
Similar Profiles
Ava AceboAva Acebo
Leasing Professional at Riverwalk ApartmentsLeasing Professional at Riverwalk Apartments
Abigail LozanoAbigail Lozano
Food and Beverage Supervisor at Hyatt Regency San Antonio RiverwalkFood and Beverage Supervisor at Hyatt Regency San Antonio Riverwalk
Justine StikaJustine Stika
Area Associate Director of Sales at Hyatts of San Antonio RiverwalkArea Associate Director of Sales at Hyatts of San Antonio Riverwalk
Ashley BelcherAshley Belcher
Customer Service Lead at EZPass Drive-Thru StoreCustomer Service Lead at EZPass Drive-Thru Store
Olivia WilkinsonOlivia Wilkinson
Lifeguard at Trident Pool GroupLifeguard at Trident Pool Group