JEMIRYAH NELSON
Sardis
Summary
Committed and hardworking sales associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Front End Associate
Walmart
06.2023 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Restocked and organized merchandise in front lanes.
- Gathered shopping baskets and carts and relocated to designated areas.
- Provided support and training to junior developers, fostering a collaborative team environment that encouraged continuous learning and growth.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored customers for signs of security concerns and escalated issues to management.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Human Resources Specialist
United States Army Reserve
01.2022 - Current
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Structured compensation and benefits according to market conditions and budget demands.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Cashier/Sales Associate
Dirt Cheap
11.2021 - 04.2022
- Adhere to all cash register processes and procedures
- Responsible for ringing up all sales accurately, tendering correct change
- Follow all return policies
- Maintain clean and orderly checkout areas, check bags for incoming customers, and assure inventory of shopping bags and all other supplies needed for customer checkout
- Perform general stock maintenance and control by paying specific and detailed attention to keeping racks and display shelves organized and ensuring the retail floor is safe and appealing to customers
- Arrange merchandise on shelves and in the display cases
- Includes re-stocking, customer returns, picking up garments and hangers, returning unmarked garments to appropriate shelves
- Maintain a safe environment, reporting all hazards or unsafe work practices, and performing effective floor control to keep aisles clear.
Carhop/Crew Member
Sonic
06.2020 - 08.2021
- Operated headset communication system to take orders quickly and accurately from customers.
- Increased customer satisfaction by providing prompt and friendly service.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Improved efficiency by restocking supplies during downtime periods between orders.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Enhanced sales by upselling menu items and promoting daily specials.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
North Panola High School
Sardis, MS05.2022
Skills
- Detail Oriented
- Dependability
- Organization
- Willingness to Learn
- Creativity
- Teamwork
- Customer Service
- Time Management
- Product restocking
- Training development
- Patience and Empathy
- Promptness and Punctuality
Timeline
Front End Associate
Walmart
06.2023 - Current
Human Resources Specialist
United States Army Reserve
01.2022 - Current
Cashier/Sales Associate
Dirt Cheap
11.2021 - 04.2022
Carhop/Crew Member
Sonic
06.2020 - 08.2021
High School Diploma -
North Panola High School
Similar Profiles
Lori VayoLori Vayo
Customer Service Representative at WalmartCustomer Service Representative at Walmart
SHAKERRA JACKSONSHAKERRA JACKSON
Lift Operator at WalmartLift Operator at Walmart
SHEHNAZPREET KAURSHEHNAZPREET KAUR
Customer Service Representative at WalmartCustomer Service Representative at Walmart