Jennifer Bond
Biloxi
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Store General Manager
Dollar General
10.2020 - 02.2025
- Managed team by providing leadership, direction and continued development opportunities.
- Reduced shrinkage rates through diligent loss prevention efforts such as enhanced security measures, employee training programs on theft awareness and prevention.
- Hired, trained and retained high quality team members.
- Achieved consistently high employee retention rates through excellent leadership skills and ongoing investment in team member development.
Busser/runner
Beau Rivage Terrace Cafe
08.2017 - 12.2019
- Assisted servers in providing efficient service for improved guest experiences.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
Server
Waffle House
11.2014 - 08.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Park Worker
Paul B Johnson State Park
05.2012 - 07.2014
- Provided excellent customer service at entrance gates or information booths answering questions regarding directions or events.
- Assisted in the successful execution of park events by providing logistical support and coordination.
- Implemented efficient waste management protocols that contributed to a cleaner park environment.
Education
Business Administration -
University of Southern Mississippi
Long Beach, MSBusiness Management -
Mississippi Gulf Coast Community College
Perkinston, MSStone High School
Wiggins, MS05.2012
Skills
- Store operations
- Employee scheduling
- Merchandise planning
- Customer service
- Problem-solving
- Multitasking and organization
- Friendly and positive
- Store merchandising
- Team leadership and coaching
- Retail inventory management
- Customer service management
- Cash management
- Recruitment and hiring
- Payroll management
- Bank and safe deposits
- POS systems
- Policies and procedures
- Shift scheduling
- Supply ordering
Timeline
Store General Manager
Dollar General
10.2020 - 02.2025
Busser/runner
Beau Rivage Terrace Cafe
08.2017 - 12.2019
Server
Waffle House
11.2014 - 08.2016
Park Worker
Paul B Johnson State Park
05.2012 - 07.2014
Business Administration -
University of Southern Mississippi
Business Management -
Mississippi Gulf Coast Community College
Stone High School
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