Jennifer Houston
Ridgeland
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dialysis Technician
Devita Natural Skin Care Systems
11.2022 - 12.2023
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
Medical Receptionist
Neshoba County Genral Hospital
05.2020 - 07.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Dialysis Technician
Fresenius Medical Care Holdings Inc.
01.2018 - 03.2020
- Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.
- Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Reduced infection rates by maintaining strict aseptic techniques during all procedures.
Certified Nursing Assistant
Neshoba County General Hospital
01.2017 - 12.2017
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Associate of Science - Practical Nursing
Pearl River Community College
Poplarville, MSTechnical - Medical Assistant
Delta Technical College
Ridgeland, MS11-2024
High School Diploma -
Purvis High School
Purvis, MS05-1995
Skills
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Clinical documentation
- Insurance verification
- Electronic health records
- Phlebotomy
- Specimens collection and processing
- Immunization administration
Certification
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
Timeline
Dialysis Technician
Devita Natural Skin Care Systems
11.2022 - 12.2023
Medical Receptionist
Neshoba County Genral Hospital
05.2020 - 07.2022
Dialysis Technician
Fresenius Medical Care Holdings Inc.
01.2018 - 03.2020
Certified Nursing Assistant
Neshoba County General Hospital
01.2017 - 12.2017
Associate of Science - Practical Nursing
Pearl River Community College
Technical - Medical Assistant
Delta Technical College
High School Diploma -
Purvis High School
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