Jennifer Ott-Pool
Hernando
Summary
Known for building strong relationships and maintaining confidentiality, I thrive in fast-paced environments while delivering exceptional support.Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
33
33
years of professional experience
Work History
Administrative Assistant III
Entergy, LLC
11.2023 - Current
- Managed scheduling and calendar coordination for the Sr. Manager, ensuring optimal time management.
- Assisted in budget tracking and expense reporting, promoting financial accuracy within the department.
- Collaborated with cross-functional teams to streamline communication and project workflows.
- Assisted onboarding of new staff by providing training on administrative procedures and tools.
- Utilized Microsoft Office Suite to create reports and presentations, enhancing information dissemination across teams.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Took the lead on special/capital projects for Pinetree from 2/2025-6/2025 with all Supervisors from 3 regions in Mississippi weekly to ensure employees had appropriate lodging. As a key lead for Entergy Mississippi's Annual Rodeo for 2024 and 2025, coordinating a plethora of tasks from lodging, awards, t-shirts, negotiating the contract for the fairgrounds, ambulances, vendors, food vendors as well as food trucks and many more tasks, needed for success.
- Facilitated onboarding of new staff by providing training on administrative procedures and tools.
- Worked with the Sr. Manager, network supervisors, safety personnel, and DOC supervisors to ensure proper protocol was followed while entering information within the PCRS system.
- Deployed to three different storms and was part of the Management Team for dispatching and scouting.
- Built strong relationships throughout the North Region.
Administrative Assistant
State of Tennessee
11.2017 - 10.2023
- Facilitated communication between staff and external partners, streamlining information flow and collaboration.
- Led initiatives to automate routine tasks, resulting in time savings and increased productivity across teams.
- Implemented new software solutions for document management, improving data retrieval speed and accuracy.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Assisted coworkers and staff members with special tasks on daily basis.
SGT
U.S. Army
07.1992 - 02.2006
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Deployed to Iraq during war time in support of Operation Iraqi Freedom
Education
High School Diploma -
San Lorenzo High School
San Lorenzo, CASkills
- Computer skills
- Customer service
- Time management
- Microsoft outlook
- Customer and client relations
- Microsoft Office Suite
- Database entry
- Prioritization
- Resourceful
- Verbal communication
- Data organization
- Documentation and reporting
- Relationship building
- Microsoft PowerPoint
Timeline
Administrative Assistant III
Entergy, LLC
11.2023 - Current
Administrative Assistant
State of Tennessee
11.2017 - 10.2023
SGT
U.S. Army
07.1992 - 02.2006
High School Diploma -
San Lorenzo High School