Dedicated professional with expertise in customer service and effective communication. Proven ability to enhance operational efficiency through meticulous documentation and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
CPC Logistics
Southaven
09.2016 - 12.2018
Coordinated meeting and appointment schedules for drivers, enhancing time management and operational efficiency.
Prepared correspondence documents for internal and external communication, facilitating clear information exchange.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Answered phone calls and emails to provide information, enhancing clarity in business correspondence.
Maintained office supplies inventory.
Cook Supervisor
Sav & Sak
Horn Lake
06.2016 - 09.2016
Ensured compliance with health regulations, upholding cleanliness standards in work areas.
Managed inventory and ordered supplies, ensuring seamless kitchen operations.
Prepared a variety of foods according to exact instructions.
Resolved customer complaints, enhancing customer satisfaction through prompt service.
Cafeteria Worker
Desoto County Schools
Hernando
07.2014 - 05.2016
Prepared and served meals in a fast-paced school cafeteria.
Followed safety and sanitation guidelines during food preparation and handling.
Operated cash registers to process customer payments accurately and efficiently.
Stocked shelves with supplies to ensure smooth cafeteria operations.
Managed the cleaning of dishes and trays in the cafeteria.
Education
Fema Active Shooter Certificate
Emergency Management Institute
Online
11-2017
Some College (No Degree) - History / Political Science
University of Memphis
Memphis, TN
01-2008
Associate of Arts -
Northwest Community College
Senatobia, MS
05-2006
Associate of Science - Computer And Information Systems
Southeast College of Technology
Memphis, TN
01-1998
High School Diploma -
Horn Lake High School
Horn Lake, MS
06-1991
Skills
Microsoft Office
Data entry
Documentation
Customer service
Technical support
Multitasking and organization
Follow-up
Problem solving
Effective communication
Active listening
Timeline
Administrative Assistant
CPC Logistics
09.2016 - 12.2018
Cook Supervisor
Sav & Sak
06.2016 - 09.2016
Cafeteria Worker
Desoto County Schools
07.2014 - 05.2016
Fema Active Shooter Certificate
Emergency Management Institute
Some College (No Degree) - History / Political Science
University of Memphis
Associate of Arts -
Northwest Community College
Associate of Science - Computer And Information Systems