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Jennifer Simmons-Sherman
Picayune
Work Preference
Summary
Detail-oriented medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Paser/Front Desk Medical Receptionist
Highland Primary and Pediatric Clinic
Picayune
05.2024 - Current
- Welcomed patients and visitors upon arrival at clinic, creating a positive first impression.
- Coordinated appointment scheduling and maintained accurate patient records in electronic health systems.
- Responded to phone inquiries and resolved patient questions efficiently and professionally.
- Collected patient information and verified insurance details accurately.
- Maintained a clean and organized front desk area to enhance patient experience.
- Processed patient payments and handled billing inquiries efficiently.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Contacted patients to confirm appointments to confirm scheduled appointments and obtain additional details.
- Greeted patients, verified insurance information and collected copays.
CNA/Monitor Technician
Highland Community Hospital
Picayune
02.2022 - 05.2024
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and safety of patient rooms and common areas.
- Documented patient care activities accurately in medical records.
- Provided emotional support and companionship to patients and families.
- Trained new staff on protocols and best practices for patient care.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
Education
Associate of Science - Medical Reimbursement And Coding
Bryant And Stratton College
Buffalo, WY 08.2017 - 10.2021
Skills
- patient scheduling
- patient registration
- insurance verification
- HIPAA compliance
- healthcare compliance
- front desk operations
- Payment collection
- Call handling
- Medical terminology
- Microsoft office
- attention to detail
- time management
- problem solving
- effective communication
- customer service
- Telephone etiquette
- Financial transaction handling
References
References available upon request.
Timeline
Paser/Front Desk Medical Receptionist
Highland Primary and Pediatric Clinic
05.2024 - Current
CNA/Monitor Technician
Highland Community Hospital
02.2022 - 05.2024
Associate of Science - Medical Reimbursement And Coding
Bryant And Stratton College
08.2017 - 10.2021