JENNIFER SWINDOLL
Sarah
Summary
Service role requires effective communication and organizational skills, demonstrated through experience in administrative duties such as scheduling appointments and managing customer databases. Responsibilities included monitoring inventory levels, ordering supplies, and interfacing with technicians to ensure timely service delivery. Created detailed invoices and provided cost estimates for repairs, ensuring accuracy in billing and customer satisfaction. Processed warranty claims and coordinated with various departments to maintain compliance with safety regulations and operational standards.
Overview
2026
2026
years of professional experience
Work History
Service Writer
Wade, Incorporated
Tunica
02.2012 - Current
- Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Monitored inventory levels of shop supplies and ordered new materials when needed.
- Communicated repair information to customers in a professional manner.
- Created detailed invoices for each job completed which included labor charges, parts costs, taxes, fees.
- Assisted technicians in locating parts from vendors when needed for specific jobs.
- Maintained customer database with current contact information and vehicle records.
- Provided cost estimates for additional repairs and services requested by customers.
- Ensured all safety regulations were followed while working in the shop environment.
- Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
- Collected deposits or payments and arranged for billing.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Reviewed and processed warranty claims to ensure accuracy of all information.
- Coordinated with internal departments such as sales, engineering, and finance to ensure accurate handling of all warranty claims.
- Updated company databases with new information about warranties and returns.
- Followed up on payments for outstanding claims.
Deputy Court Clerk
Tunica County Justice Court
Tunica
- Provided clerical support to judges during trials and hearings.
- Documented all hearing results and entered them into a database.
- Maintained court dockets and calendars, scheduled hearings, trials, and mediations.
- Attended continuing education seminars on new laws or changes in existing regulations affecting the courts.
- Answered questions from the public regarding court procedures.
- Responded promptly to inquiries from staff members or outside entities regarding court matters.
- Processed payments for fines and fees associated with legal proceedings.
- Entered data into computerized case management system to maintain accurate records.
- Performed administrative tasks such as copying documents or scheduling appointments.
- Prepared legal documents such as summonses, subpoenas, motions, orders, judgments, writs of execution and garnishments.
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
- Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
- Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations
Education
GED -
Tunica Institute of Learning
Tunica, Mississippi05-1995
Skills
- Invoice creation
- Customer communication
- Parts ordering
- Warranty processing
Timeline
Service Writer
Wade, Incorporated
02.2012 - Current
Deputy Court Clerk
Tunica County Justice Court
GED -
Tunica Institute of Learning