JENNIFER YANG
Olive Branch
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Manager
Meng's Chinese Cuisine
Memphis, TN
11.2024 - Current
- Supervised daily operations to ensure optimal service quality and efficiency.
- Analyzed customer feedback to identify areas for menu enhancement and service improvement.
- Mentored junior staff, fostering a collaborative environment that promotes skill development.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Managed inventory levels, implementing cost-effective purchasing strategies.
- Streamlined communication between front-of-house and kitchen staff for improved workflow.
Kennel Technician
The K9 Consultant
Nesbit, MS
02.2024 - 06.2024
- Provided daily care and monitoring for animals, ensuring comfort and well-being.
- Maintained cleanliness of kennels, adhering to sanitation protocols to prevent illness.
- Managed feeding schedules and medication administration, promoting health and recovery in animals.
- Developed strong relationships with pet owners, providing education on animal behavior and health needs.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
Kennel Technician
Snowden Grove Animal Hospital
Southaven, MS
05.2020 - 01.2021
- Clean and maintain kennels and cages
- Provide animals boarding food, care, and medications
- Oversee the animal's health while they are boarding
- Keeping the clinic clean
- Assisting Veterinary nurse and doctor during examination and minor procedures such as nail trims, blood draws, and suture removals.
General Volunteer
Memphis Zoological Garden And Aquarium
Memphis, TN
10.2012 - 08.2018
- Demonstrate to guest how to safely and properly feed and interact with a wide variety of animals
- Instruct people how to correctly ride a camel
- Provide helpful information and directions to visitors.
Resistant Assistant
Blue Mountain College
Blue Mountain, MS
08.2015 - 05.2017
- Enforce the dorm policies on the Steven Dormitory
- Provide helpful Blue Mountain College information to guests and students currently residing in the dorm.
Cashier
Steak Escape
Collierville, TN
01.2012 - 04.2014
- Prepared food, and filled sinks with soap and sanitizer before opening hours
- Restocked food, beverage, and item inventory
- Washed dishes and cooking supplies
- Cleaned the restaurant during designated cleaning periods.
Education
Bachelor of Science - Animal and Dairy Science
Mississippi State University
Starkville, MS05-2021
Study Tour - Guatemala Livestock Education
Exploration of Livestock Production in the Western Highland area of Guatemala
Momostenango, Guatemala03-2020
Bachelor of Science - Wildlife Biology
Blue Mountain College
Blue Mountain, MS05-2018
Skills
- Equipment and Instrument Sterilization
- Cleaning
- Relationship-Building
- Communications
- Organization and Time Management
- Problem-Solving
- Teamwork
- Customer Service
- Research methods
- Flexible & Adaptable
- Excellent work ethic
- Sample collection
- Record keeping
- Animal identification
- Animal handling
- Veterinary assistance
- Animal behavior observation
- Pet Handling
- Money handling
Accomplishments
Participant for Southern Regional Academic Quadrathlon January 2020
Affiliations
- President, Society for Mathematics and Scientists August 2016 to May 2017
- Guest Speaker, American Association of University of Women February 2017
- Member, Beta Beta Beta Biology Honor Society initiated April 2018
Certification
- Licensed Diver Level 2 - 10/24/2021
- Fear Free Veterinary Certification Program, Fear Free Certified Professional - 03/16/2023
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Meng's Chinese Cuisine
11.2024 - Current
Kennel Technician
The K9 Consultant
02.2024 - 06.2024
Kennel Technician
Snowden Grove Animal Hospital
05.2020 - 01.2021
Resistant Assistant
Blue Mountain College
08.2015 - 05.2017
General Volunteer
Memphis Zoological Garden And Aquarium
10.2012 - 08.2018
Cashier
Steak Escape
01.2012 - 04.2014
Study Tour - Guatemala Livestock Education
Exploration of Livestock Production in the Western Highland area of Guatemala
Bachelor of Science - Wildlife Biology
Blue Mountain College
Bachelor of Science - Animal and Dairy Science
Mississippi State University
References
- Johnny L. Mattox, Ph.D., Associate Vice President for Academic Affairs, Blue Mountain College, P. O. Box 160, Blue Mountain, MS, 38610, 662-685-4771, Extension 164, jmattox@bmc.edu
- Victor J. Ruby, DVM, Small Animal Veterinarian, Snowden Grove Animal Hospital, 5165 Getwell Road, Southaven, MS, 38671, 662-536-1916, snowdengrovevet@yahoo.com
- Sonia McGrath, The City of Horn Lake Animal Shelter, 6520 Center St E, Horn Lake, MS 38637, 662-536-1916
- Ashlee Pratt, Manager of Volunteer Services, Memphis Zoo, 2000 Prentiss Pl. Memphis, TN 38112, 901-333-6654, apratt@memphiszoo.org
- Mickey Denley, Dog trainer, The K9 Consultant, 845 Nsbit Cv, Nesbit, MS 38651, 901-848-0044