Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jenny Gagnon

Jenny Gagnon

Courtland

Summary

Customer-focused professional with experience in beauty services, jewelry sales, and retail. Skilled in communication, scheduling, appointment coordination, problem-solving, and customer support in fast-paced environments. Seeking remote work in customer service, scheduling coordination, chat support, or administrative roles.

Overview

13
13
years of professional experience

Work History

Wax Specialist

Wax Beautique
11.2024 - 12.2025
  • Provided waxing services focused on client comfort and satisfaction
  • Maintained sanitation and hygiene standards
  • Educated clients on aftercare and product recommendations
  • Managed scheduling and client records

Sugarista

SugaringNYC
02.2024 - 10.2024
  • Delivered sugaring services for diverse skin types
  • Maintained clean, hygienic treatment environment
  • Educated clients on aftercare
  • Supported team service quality

Jewelry Consultant

Zales / Signet Jewelers
04.2021 - 02.2024
  • Curated jewelry selections to drive sales
  • Provided guidance on gemstones, metals, and care
  • Assisted with special occasion purchases
  • Supported sales goals and performance

Sales Associate

White House Black Market / Chico’s FAS
09.2019 - 02.2021
  • Assisted customers with styling and product selection
  • Delivered service in fast-paced retail environment
  • Met sales goals and supported store presentation

Massage Therapist

Self-Employed
05.2013 - 06.2019
  • Provided therapeutic massage services and treatment plans
  • Managed scheduling, communication, and records
  • Built long-term client relationships

Education

Cosmetology - undefined

Delta Technical College

Massage Therapy - undefined

Concorde Career College
Memphis

Skills

  • Achieved high levels of customer satisfaction through effective service support
  • Improved workflow by organizing appointment schedules
  • Enhanced service offerings by mastering Brazilian bikini waxing techniques
  • Consistently maintained high hygiene and cleanliness standards
  • Increased revenue through successful sales and upselling efforts

Timeline

Wax Specialist

Wax Beautique
11.2024 - 12.2025

Sugarista

SugaringNYC
02.2024 - 10.2024

Jewelry Consultant

Zales / Signet Jewelers
04.2021 - 02.2024

Sales Associate

White House Black Market / Chico’s FAS
09.2019 - 02.2021

Massage Therapist

Self-Employed
05.2013 - 06.2019

Cosmetology - undefined

Delta Technical College

Massage Therapy - undefined

Concorde Career College
Jenny Gagnon