Jeremy Tatum
Laurel
Summary
Dynamic Sales Consultant with a proven track record at Laurel Ford Lincoln Kia, excelling in customer relationship management and consultative sales. Leveraged persuasive communication and strategic planning to boost sales revenue and enhance client satisfaction. Recognized for training new staff and implementing effective follow-up strategies, fostering long-lasting client relationships.
Overview
12
12
years of professional experience
Work History
Sales Consultant
Laurel Ford Lincoln Kia
11.2019 - Current
- Cultivated strong customer relationships through active listening and personalized service.
- Conducted vehicle presentations, highlighting key features and benefits to drive customer interest.
- Collaborated with finance team to develop tailored financing options for diverse clientele.
- Implemented follow-up strategies to ensure customer satisfaction and repeat business opportunities.
- Trained new sales staff on product knowledge and effective sales techniques for improved performance.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
Direct Care Worker
Ellisville State School
09.2013 - 09.2018
- Provided individualized care to residents, ensuring safety and well-being in daily activities.
- Assisted in developing and implementing personalized care plans for diverse needs of residents.
- Collaborated with multidisciplinary teams to enhance resident support and service delivery.
- Trained new staff on operational procedures and best practices for resident care.
- Monitored resident progress, documenting changes and communicating effectively with healthcare professionals.
- Developed recreational activities promoting social interaction and cognitive engagement among residents.
- Implemented safety protocols, reducing incidents and fostering a secure environment for all residents.
- Advocated for residents' rights, ensuring their preferences and dignity are upheld during care services.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
Education
Associate of Arts - Business Administration
Mississippi Gulf Coast Community College
Perkinston, MS05-2012
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Persuasive communication
- Prospecting skills
- Closing techniques
- Strategic planning
- Community networking
- Consultative sales
- Online marketing
- Referral generation
- Cold calling
- Trade show representation
- Demonstrations
Timeline
Sales Consultant
Laurel Ford Lincoln Kia
11.2019 - Current
Direct Care Worker
Ellisville State School
09.2013 - 09.2018
Associate of Arts - Business Administration
Mississippi Gulf Coast Community College
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