Jerika Washington`
Natchez
Summary
Dedicated Medical Assistant with extensive experience at Premier Health and Wellness Clinic, skilled in patient assessments and electronic health records management. Proven ability to enhance patient care through compassionate service and effective communication. Committed to maintaining HIPAA compliance while ensuring a safe, efficient clinical environment.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
13
13
years of professional experience
Work History
Medical Assistant
Adams County Board of Supervisor
03.2023 - Current
- Assisted healthcare providers with patient intake and preliminary assessments.
- Scheduled appointments and managed patient records using electronic health record systems.
- Prepared examination rooms and ensured availability of necessary medical supplies.
- Provided support during patient procedures, maintaining a sterile environment.
- Coordinated communication between patients and medical staff for efficient service delivery.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Participated in training sessions to enhance clinical skills and knowledge of medical practices.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Premier Health and Wellness Clinic
01.2022 - Current
- Assisted in patient intake and triage process, ensuring accurate documentation and efficient workflow.
- Administered medications and vaccinations under physician supervision, enhancing patient care quality.
- Coordinated appointments and follow-up visits, improving patient scheduling efficiency.
- Conducted routine lab tests and provided preliminary results to healthcare providers for timely decision-making.
- Educated patients on treatment plans, promoting adherence and understanding of health conditions.
- Implemented new procedures for infection control, significantly improving compliance with health regulations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Correctional Officer
Adams County Board of Supervisors
03.2015 - 03.2023
- Supervised inmate behavior, ensuring compliance with facility regulations and safety protocols.
- Conducted regular inspections of housing units to maintain security and identify potential hazards.
- Collaborated with law enforcement and judicial personnel during inmate transport and court appearances.
- Managed crisis situations effectively, employing de-escalation techniques to ensure safety of staff and inmates.
- Trained new officers on policies, procedures, and emergency response protocols to enhance team readiness.
- Monitored daily activities of inmates, documenting incidents and maintaining accurate records for reporting purposes.
- Developed and implemented programs aimed at reducing recidivism through educational initiatives for inmates.
- Engaged in community outreach efforts to promote awareness of correctional facility operations and rehabilitative programs.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
Correctional Officer
Wilkinson County Correctional Facility
02.2013 - 03.2015
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Resident Care Provider
Millcreek of Natchez
08.2012 - 01.2013
- Facilitated smooth transitions between shifts by effectively communicating pertinent information regarding resident needs, progress, or challenges to oncoming staff members.
- Improved overall health outcomes for residents with timely administration of medications, treatments, and therapies as prescribed.
- Streamlined communication among caregivers by participating actively in team meetings designed to assess resident needs holistically.
- Developed strong rapport with family members through regular updates on their loved ones'' condition and progress within the facility setting.
- Responded promptly to emergency situations involving resident health or safety concerns, ensuring swift resolution of issues and minimizing risks.
- Contributed to a positive living environment by engaging residents in meaningful activities and fostering strong interpersonal relationships.
Education
Bachelor of Science - Health Management
University of Phoenix
Tempe, AZ04-2024
Associate of Science - Medical Administrative Assisstant
Ultimate Medical Academy
Clearwater, FL09-2022
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Patient assessments
- Medical procedures
- Professionalism and ethics
- Maintaining confidentiality
- Insurance verification
- Appointment setting
- Compassionate caregiver
Timeline
Medical Assistant
Adams County Board of Supervisor
03.2023 - Current
Medical Assistant
Premier Health and Wellness Clinic
01.2022 - Current
Correctional Officer
Adams County Board of Supervisors
03.2015 - 03.2023
Correctional Officer
Wilkinson County Correctional Facility
02.2013 - 03.2015
Resident Care Provider
Millcreek of Natchez
08.2012 - 01.2013
Bachelor of Science - Health Management
University of Phoenix
Associate of Science - Medical Administrative Assisstant
Ultimate Medical Academy