Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jesse dawson

VICKSBURG

Summary

Proven Houseman with a track record of enhancing guest satisfaction at Mulberry Hotel Resort through expert room preparation and efficient supply replenishment. Adept at deep cleaning protocols and fostering positive guest relations, my initiative-taking and reliability have consistently improved operational efficiency. Passionate about learning, I excel in both team collaboration and guest service excellence, contributing to a welcoming environment for all.

Diligent [Desired Position] with solid background as Houseman. Efficiently managed housekeeping tasks and supported maintenance activities, ensuring high standards of cleanliness and organization. Demonstrated strong attention to detail and effective communication skills in fast-paced environment.

Experienced with maintaining cleanliness and supporting operational needs in hospitality settings. Utilizes effective cleaning techniques and organizational skills to ensure pristine environment. Knowledge of safety protocols and attention to detail in all tasks.

Professional hospitality worker with proven track record in maintaining cleanliness and order in high-traffic environments. Adept at quickly adapting to changing needs and collaborating with team members to deliver outstanding results. Reliable, organized, and proficient in using cleaning equipment and materials to ensure optimal guest satisfaction.

Professional hospitality worker with strong focus on maintaining cleanliness and organization. Known for effective teamwork and adaptability in fast-paced environments. Skilled in cleaning, maintenance, and customer service, ensuring high standards and satisfaction. Reliable and flexible, consistently meeting needs of team and guests.

Motivated Housekeeper with [Number] years of room cleaning employment. Proven leadership, management and training skills. Familiar with proper use of all cleaning materials.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Houseman

Mulberry Hotel,Resort
Vicksburg, MS
07.2022 - Current
  • Reported found guest articles and merchandise damage to managers on duty.
  • Refilled par stock of guest amenities and supplies in each housekeeping storage area.
  • Handled requests for extra linens, toiletries and other supplies.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Participated in ongoing training sessions provided by the hotel to stay updated on industry best practices and enhance overall performance levels.
  • Increased efficiency in housekeeping department by promptly responding to requests for extra towels, bedding, and other amenities.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Sorted, laundered and put away various laundry items.
  • Kept building entryway glass clean and polished for professional presentation.
  • Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
  • Aided in reducing maintenance issues by promptly reporting any damages or malfunctions observed during daily tasks.
  • Supported hotel operations by setting up meeting rooms and banquet halls according to event specifications.
  • Facilitated seamless room transitions between events by quickly resetting furniture arrangements according to new event layouts.
  • Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
  • Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
  • Minimized downtime due to unexpected maintenance issues by replacing light bulbs or unclogging drains proactively.
  • Filed maintenance work order forms to notify maintenance of needed repairs.
  • Collaborated closely with front desk staff to communicate room readiness statuses accurately, expediting turnover times for incoming guests.
  • Contributed to the hotel''s green initiatives by adhering to proper recycling and waste disposal practices consistently.
  • Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
  • Ensured a welcoming atmosphere for guests with thorough cleaning of guest rooms, including vacuuming, dusting, and sanitizing surfaces.
  • Rotated mattresses regularly to prevent sagging and promote guest comfort.
  • Assisted in meeting room preparation, ensuring all necessary equipment and materials were readily available for guests upon arrival.
  • Promoted safety within the hotel by removing hazards such as broken glass or spilled liquids from public spaces immediately upon discovery.
  • Supported a positive work culture within the housekeeping department by actively participating in team meetings and offering constructive feedback when appropriate.
  • Improved guest experience by efficiently transporting luggage to designated rooms upon check-in and retrieval upon checkout.
  • Changed bed linens and collected soiled linens for cleaning.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Returned emptied garbage receptacles to proper locations.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Houseman

Holiday Inn
Vicksburg, MS
03.2020 - 05.2022
  • Reported found guest articles and merchandise damage to managers on duty.
  • Refilled par stock of guest amenities and supplies in each housekeeping storage area.
  • Handled requests for extra linens, toiletries and other supplies.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Participated in ongoing training sessions provided by the hotel to stay updated on industry best practices and enhance overall performance levels.
  • Increased efficiency in housekeeping department by promptly responding to requests for extra towels, bedding, and other amenities.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Sorted, laundered and put away various laundry items.
  • Kept building entryway glass clean and polished for professional presentation.
  • Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
  • Aided in reducing maintenance issues by promptly reporting any damages or malfunctions observed during daily tasks.
  • Supported hotel operations by setting up meeting rooms and banquet halls according to event specifications.
  • Facilitated seamless room transitions between events by quickly resetting furniture arrangements according to new event layouts.
  • Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
  • Filed maintenance work order forms to notify maintenance of needed repairs.
  • Collaborated closely with front desk staff to communicate room readiness statuses accurately, expediting turnover times for incoming guests.
  • Ensured a welcoming atmosphere for guests with thorough cleaning of guest rooms, including vacuuming, dusting, and sanitizing surfaces.
  • Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
  • Rotated mattresses regularly to prevent sagging and promote guest comfort.
  • Promoted safety within the hotel by removing hazards such as broken glass or spilled liquids from public spaces immediately upon discovery.
  • Supported a positive work culture within the housekeeping department by actively participating in team meetings and offering constructive feedback when appropriate.
  • Improved guest experience by efficiently transporting luggage to designated rooms upon check-in and retrieval upon checkout.
  • Changed bed linens and collected soiled linens for cleaning.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Returned emptied garbage receptacles to proper locations.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Houseman

Magarittaville Hotel Resort
Vicksburg, MS
03.2018 - 02.2020
  • Reported found guest articles and merchandise damage to managers on duty.
  • Refilled par stock of guest amenities and supplies in each housekeeping storage area.
  • Handled requests for extra linens, toiletries and other supplies.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Increased efficiency in housekeeping department by promptly responding to requests for extra towels, bedding, and other amenities.
  • Sorted, laundered and put away various laundry items.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
  • Aided in reducing maintenance issues by promptly reporting any damages or malfunctions observed during daily tasks.
  • Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
  • Minimized downtime due to unexpected maintenance issues by replacing light bulbs or unclogging drains proactively.
  • Filed maintenance work order forms to notify maintenance of needed repairs.
  • Ensured a welcoming atmosphere for guests with thorough cleaning of guest rooms, including vacuuming, dusting, and sanitizing surfaces.
  • Rotated mattresses regularly to prevent sagging and promote guest comfort.
  • Assisted in meeting room preparation, ensuring all necessary equipment and materials were readily available for guests upon arrival.
  • Promoted safety within the hotel by removing hazards such as broken glass or spilled liquids from public spaces immediately upon discovery.
  • Improved guest experience by efficiently transporting luggage to designated rooms upon check-in and retrieval upon checkout.
  • Changed bed linens and collected soiled linens for cleaning.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Returned emptied garbage receptacles to proper locations.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

Education

Diploma - Heavy Equipment

Superior Training School
Sanford, FL
05-1989

No Degree - Plumbing

Earle C Clements
Morganfield, KY
05-1985

No Degree - Machine Shop,Plumbing,Electronic

Coahoma Community College
Clarksdale, MS
05-1984

High School Diploma -

Rosedale High School
Rosedale, MS
05-1983

Skills

  • Initiative-taking
  • Reliability and punctuality
  • Cleaning techniques
  • Guest room cleaning
  • Guest service excellence
  • Room restocking
  • Hygiene standards
  • Carpet shampooing
  • Linen replacement
  • Maintenance reporting
  • Meeting room setup
  • Heavy lifting
  • Supply replenishment
  • Professional and courteous
  • Deep cleaning protocols
  • Floor vacuuming
  • Mopping and sweeping
  • Restroom servicing
  • Rug and carpet cleaning
  • Supply stocking
  • Guest request response
  • Team support and collaboration
  • Trash collection and disposal
  • Sweeping and mopping
  • Meeting room preparation
  • Vacuuming
  • Steam-operated sterilizers
  • Relationship building
  • Window blind dusting
  • Window cleaning
  • Stain removal
  • Furniture moving
  • Dusting furniture
  • Supply restocking
  • Upholstery cleaning
  • COVID-19 safety procedures
  • Sorting and washing laundry
  • Team collaboration

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Supervised team of [Number] staff members.

Certification

  • [State] Driver's License
  • Forklift Certification

Timeline

Houseman

Mulberry Hotel,Resort
07.2022 - Current

Houseman

Holiday Inn
03.2020 - 05.2022

Houseman

Magarittaville Hotel Resort
03.2018 - 02.2020

Diploma - Heavy Equipment

Superior Training School

No Degree - Plumbing

Earle C Clements

No Degree - Machine Shop,Plumbing,Electronic

Coahoma Community College

High School Diploma -

Rosedale High School

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