Summary
Overview
Work History
Education
Skills
Timeline
Generic
JESSICA COLEMAN

JESSICA COLEMAN

PHILADELPHIA

Summary

Dedicated professional with experience at Neshoba County Municipal Court, skilled in document management and customer satisfaction. Proven ability to enhance efficiency by accurately processing legal documents and minimizing errors. Recognized for exceptional communication skills and maintaining confidentiality while providing quality support in high-pressure environments.

Experienced with legal documentation and administrative processes. Utilizes strong organizational skills to maintain accurate court records and schedules. Knowledge of legal procedures and effective communication to support smooth operations.

Overview

6
6
years of professional experience

Work History

DEPUTY CLERK

NESHOBA COUNTY MUNICIPAL COURT
10.2024 - Current
  • Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
  • Completed complex court forms accurately, minimizing errors and potential delays in processing.
  • Reduced wait times at the counter by swiftly addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
  • Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.

Patient Care Aide

Angel Home Care Services
09.2019 - 09.2024
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Remained alert to problems or health issues of clients and competently responded.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.

Education

High School Diploma -

NESHOBA CENTRAL
PHILADELPHIA, MS
05-2013

Skills

  • Filing systems
  • Document preparation
  • Policy enforcement
  • Legal terminology
  • Telephone etiquette
  • Cash handling
  • Customer satisfaction
  • Processing mail
  • Document management

Timeline

DEPUTY CLERK

NESHOBA COUNTY MUNICIPAL COURT
10.2024 - Current

Patient Care Aide

Angel Home Care Services
09.2019 - 09.2024

High School Diploma -

NESHOBA CENTRAL
JESSICA COLEMAN