Jessica Groves
Madison
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Inventory Specialist
Aaron’s Product Services
Ridgeland
09.2021 - 04.2024
- Maintained accurate and up-to-date inventory records.
- Coordinated with vendors to ensure timely delivery of goods.
- Responded promptly to requests from customers regarding product availability.
- Investigated discrepancies between physical count and computer records.
- Analyzed sales trends to anticipate future needs and adjust inventory accordingly.
- Assisted in developing standard operating procedures for receiving goods into the warehouse.
- Monitored stock levels to ensure availability of products.
- Ensured proper storage conditions for all items in the warehouse.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Ensured compliance with all safety regulations in the workplace.
- Conducted periodic inventories and physical counts of product supplies.
Office Manager
Culberson Bonding Company
Flowood
05.2011 - 08.2013
- Developed and implemented office policies and procedures.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Maintained confidential records relating to personnel matters.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Developed effective communication strategies between departments within the organization.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Provided administrative support to management team including preparing reports and presentations.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Ensured compliance with applicable laws regarding employment practices.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Maintained filing system for records, correspondence and other documents.
- Responded to customer inquiries via phone or email in a professional manner.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Education
High School Diploma -
Pelahatchie High School
Pelahatchie, MS05-2006
Some College (No Degree) -
Holmes Community College
Goodman, MSSkills
- Inventory management
- Sales analysis
- Data entry
- Customer service
- Communication skills
- Attention to detail
- Record keeping
- Teamwork and collaboration
- Warehouse organization
- Shipping and receiving support
- Discrepancy resolution
- Verbal and written communication
- Order fulfillment
- Warehouse operations
- Problem solving
- Effective communication
- Credit and collections
- Contract negotiations
- Documentation and control
- Relationship building
- Clerical support
- Banking operations
- Clear oral/written communication
- Financial tracking
- Financial reporting
- Report writing
- Billing
- Workforce management
- Office management
Timeline
Inventory Specialist
Aaron’s Product Services
09.2021 - 04.2024
Office Manager
Culberson Bonding Company
05.2011 - 08.2013
High School Diploma -
Pelahatchie High School
Some College (No Degree) -
Holmes Community College