Jessica Latch
Ocean Springs
Summary
Count Room Supervisor with extensive experience in cash operations and staff training. Recognized for improving accuracy through meticulous cash handling and effective teamwork. Strong analytical and communication skills, contributing to a safe and efficient work environment while fostering a culture of integrity and continuous learning.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Count Room Supervisor
Beau Rivage
12.2024 - Current
- Supervised team members in accurate processing and counting of cash transactions, ensuring integrity of funds.
- Managed daily cash operations, ensuring accuracy and security of funds.
- Coordinated with security personnel to implement safety protocols during cash handling, minimizing risk of theft or error.
- Assisted in developing training materials for new hires in the count room.
- Collaborated with other department managers on cross-functional initiatives, promoting teamwork throughout the organization.
- Addressed employee concerns promptly and resolved conflicts effectively, contributing to a positive work atmosphere.
Count Room Clerk Sr
Beau Rivage
03.2020 - 12.2024
- Trained new clerks on operational procedures, enhancing team collaboration and consistency in performance.
- Minimized data entry errors through meticulous information input into computer systems.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Facilitated communication between departments to efficiently resolve customer inquiries and issues.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Count Room Clerk
Beau Rivage
03.2018 - 03.2020
- Maintained accurate records of currency and coin inventory, supporting timely daily reconciliations.
- Enhanced count accuracy by implementing meticulous cash handling procedures.
- Identified discrepancies in cash flow and reported findings to management promptly.
- Monitored equipment functionality and addressed issues promptly, reducing downtime during counts.
- Collaborated with security teams to uphold regulatory compliance and enhance operational integrity.
- Demonstrated integrity and confidentiality with sensitive information, upholding company values and fostering trust among colleagues.
- Achieved consistent reliability by promptly arriving at work, ready to tackle each day's tasks and responsibilities without delay.
- Promoted a safe working environment through proper handling of machines and adherence to safety guidelines.
Education
Associate of Arts - General Studies
Mississippi Gulf Coast Community College
Gautier, MS12-2013
High School Diploma -
Ocean Springs High School
Ocean Springs, MS05-2011
Skills
- Security protocols
- Policy enforcement
- Workplace safety
- Staff training and development
- Customer service focus
- Attention to detail
- Cash handling
- Multitasking
- Time management
- Adaptability and flexibility
- Stress tolerance
- Teamwork
Languages
English
References
Rafael Lopez- Security Officer, Beau Rivage, 251-518-6207
Ashley Boucher- Count Room Sr, Beau Rivage, 228-861-5748
Matt Toche- Cage Cashier, Beau Rivage, 228-313-0722
Languages
English
Professional
Certification
- Gaming License
Timeline
Count Room Supervisor
Beau Rivage
12.2024 - Current
Count Room Clerk Sr
Beau Rivage
03.2020 - 12.2024
Count Room Clerk
Beau Rivage
03.2018 - 03.2020
Associate of Arts - General Studies
Mississippi Gulf Coast Community College
High School Diploma -
Ocean Springs High School