JESSICA MCNEAL
Lyon
Summary
Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.
Overview
9
9
years of professional experience
2008
2008
years of post-secondary education
Work History
Jailer
Coahoma county sheriff office
Clarksdale
06.2024 - Current
- Supervised inmate activities and maintained safety within the correctional facility.
- Conducted regular inspections of cells and common areas for security compliance.
- Managed inmate records and documentation in accordance with departmental policies.
- Collaborated with law enforcement to ensure proper inmate transportation and custody.
- Trained new staff on protocols, emergency procedures, and inmate management techniques.
- Assisted in conflict resolution among inmates to promote a peaceful environment.
- Monitored surveillance systems to detect unusual behavior or potential security breaches.
- Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
CALL CENTER REPRESENTATIVE
pEOPLE sHORE
Clarksdale
10.2020 - 06.2024
- Answering calls, responding efficiently and accurately to callers, explaining solutions, and ensuring that clients feel supported and valued.
PHLEBOTOMIST
AMERICAN HEALTH ASSOCIATE
12.2020 - 02.2021
- Perform blood collections by venipuncture and capillary techniques for all age groups, collect specimens for drug screens, perform data entry of patient information, prepare all collected specimens for testing, maintain patient and specimen information logs, and provide great customer service to all patients.
CORRECTIONAL OFFICER
CORECIVIC
05.2019 - 10.2020
- Observe and monitor offenders, conducting counts and security checks.
MEDICAL ASSISTANT
THE WOMAN’S CLINIC
02.2016 - 07.2018
- Drawing blood, taking vital signs, creating referrals, register patients, maintained and cleaned exam room and all medical equipment, schedule appointments, assist Physician with procedures and other duties.
Education
Clarksdale High School
Clarksdale, MississippiDiploma - Medical Assistant
DELTA TECHNICAL COLLEGE
11.2015
Skills
- Microsoft Office Suite
- HIPAA Guidelines
- Team Leadership
- Taking Patient Vitals
- First Aid and CPR
- Filing
- Patient Scheduling
- Blood Draws
- Medical Records Management
- Inmate supervision
- Security compliance
- Record management
- Conflict resolution
- Surveillance monitoring
- Staff training
- Problem solving
- Team collaboration
References
AVAILABLE UPON REQUEST
Timeline
Jailer
Coahoma county sheriff office
06.2024 - Current
PHLEBOTOMIST
AMERICAN HEALTH ASSOCIATE
12.2020 - 02.2021
CALL CENTER REPRESENTATIVE
pEOPLE sHORE
10.2020 - 06.2024
CORRECTIONAL OFFICER
CORECIVIC
05.2019 - 10.2020
MEDICAL ASSISTANT
THE WOMAN’S CLINIC
02.2016 - 07.2018
Clarksdale High School
Diploma - Medical Assistant
DELTA TECHNICAL COLLEGE