Jessica Ogburn

In this position, I taught the middle school Sunday school class, helped with setup and cleanup of all youth and general church social functions, printed youth church bulletins, and helped organize church-sponsored outings (baseball games, hockey games, etc).

In this position, I ran the casual bites bistro. This involved retrieving pre-cooked items from the main kitchen when I arrived to work and placing them into the appropriate warming dishes upstairs. I also baked fresh cookies each day, served residents the pre-prepared meals, make milkshakes, served ice cream and coffee, and made pizzas. I made sure that all of my dishes and utensils were washed and restocked each day, and I made sure that I held the bistro to a high standard of cleanliness. One of the best parts of this job was interacting with the residents, hearing their stories, and providing them with companionship. Additionally, there were several times when I was brought into the main kitchen area in order to wash dishes when the kitchen was without a hired dishwasher, or was short-staffed for some reason.

• At this position, I processed IRS tax levies and court-ordered wage garnishments. This involved determining what funds from customer accounts were subject to withdrawal, filling out the appropriate withdrawal forms, submitting the withdrawal forms for processing, and issuing disbursement checks to the IRS. I also handled subpoenas, which involved working with the Research department to compile, verify, and send all relevant documents to the court in a timely manner. In this role I also had direct contact with customers over the phone, explaining the details of why funds were removed form their account and directing them to the appropriate parties in order to dispute the garnishment or levy order. I communicated via telephone and email with team members from other departments on a regular basis.