Jessica Summers
Monticello
Summary
Care for hospice patients with exceptional clinical, interpersonal and time management abilities. Licensed in Mississippi and diligent about helping people of all backgrounds with diverse healthcare needs. Top skills in communication, medication administration and wound care.
Patient-oriented, compassionate Nurse with over 6 years' experience in patient care and advocacy within Med-surg, Surgery, and hospice units, seeking to leverage background and training to take next career step in long-term health care provider with a respected organization. Highly skilled in, time management, leadership, and computer skills. Accomplished in implementing policies, procedures, and protocols to achieve core measures benchmarks. Demonstrated ability to foster relationships with patients and nursing teams to drive patient outcome goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Branch Manager
Enhabit
Columbia
07.2022 - Current
- Ensured compliance with established policies, procedures and regulations governing banking operations.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Assisted other branches when needed during peak periods or special projects.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Provided feedback on employee performance evaluations conducted by supervisors.
- Conducted regular performance reviews for all employees in the branch.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
RN Case Manager
Encompass Home Health & Hospice
Columbia
10.2018 - 07.2022
- Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
- Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
- Determined and coordinated appropriate level of care to meet individual patient needs, factoring in medical advice, insurance and procedure costs.
- Maintained adequate supplies to meet expected patient demands.
Staff Registered Nurse
Southwest Mississippi Regional Medical Center
McComb
02.2014 - 10.2018
- Used facility EMR system to update patient records, transmit prescriptions and transfer files.
- Educated patients and families on treatment strategies and at-home care to enhance long-term outcomes.
- Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
- Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
- Collaborated with multidisciplinary healthcare specialists to devise, implement, and modify plans of care defining patient outcome goals; communicate with patients and caregivers to drive patient advocacy objectives.
- Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
- Educated patients, caregivers, and families on diagnoses, treatment and disease prevention.
- Communicated with external departments to ensure critical patient admission into correct department.
- Collected biological samples for routine laboratory testing to assist diagnostic processes.
- Charted changes in patient conditions and discussed concerns such as adverse reactions with supervising healthcare provider.
- Actualized interventions and strategies to manage chest tubes, nasogastric tubes, G-tubes, peg tubes, colostomies, and JP drains.
- Addressed patient care needs, including collecting vitals, dressing wounds and managing catheters.
- Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
- Collaborated with interdisciplinary healthcare team plan and implement effective treatment plans.
- Precepted new staff nurses to provide education on hospital policies and procedures, patient care skills, medical procedures and techniques, and patient assessments and interventions.
- Monitored patient vitals post-surgery, managed equipment and administered medications and IVs.
- Delegated and prioritized tasks, streamlining all steps in rapid response situations.
- Coordinated staff to meet patient care needs.
- Delivered high level of care to every patient.
Education
Nursing
Copiah-Lincoln Community College
Wesson, MS2013
Skills
- Patient care management
- Approachable
- Patient assessments
- Clinical instruction
- Staff training
- Duty delegation
- Setting appointments
- Charting
- Medication administration expert
- Team development
- Sound decision-making
- Reporting skills
- Strong clinical judgment
- Cultural awareness and sensitivity
- Geriatric treatment knowledge
- Resource allocation
- Information documentation
- Clinical training
- Conflict resolution
- Self-discipline
- Patient care planning
- Relationship and team building
- Basic Life Support Certification
- Problem resolution ability
- Team leader
- Organization and planning
- Patient-oriented
- Branch Operations Management
- Relationship building and management
- Performance Reviews
- Proficient in Point are and Homecare Homebase
Certification
BLS - Basic Life Support
Timeline
Branch Manager
Enhabit
07.2022 - Current
RN Case Manager
Encompass Home Health & Hospice
10.2018 - 07.2022
Staff Registered Nurse
Southwest Mississippi Regional Medical Center
02.2014 - 10.2018
Nursing
Copiah-Lincoln Community College