Jessica White
Tupelo MS
Summary
Motivated Medical Assistant dedicated to delivering first-rate healthcare experiences to patients. Excel at administrative support, technical troubleshooting and personnel coordination. Demonstrated excellence in [Skill] and [Skill]. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Reliable Medical Support professional with [Number] years of experience in [Type] environment. Expertly assist with office operations and physician support by gathering patient information, [Task] and [Task]. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Treasure Your Goods
02.2018 - 01.2023
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
- Built boutique's reputation for effectively serving [Type] customers through careful staff management, effective customer relations and smooth service delivery.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in [Type] and [Type] products.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Medical Receptionist
Nettleton Family Medical Clinic
03.2016 - 01.2018
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Supported office staff and operational requirements with administrative tasks.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Organized paperwork such as charts and reports for office and patient needs.
Education
Associate of Applied Science - Nursing
Itawamba Community College
Tupelo, MS08-2025
Associate of Arts - Business
Itawamba Community College
Tupelo, MS05-2020
Skills
- Self-motivated professional
- Computer proficiency
Medical Receptionist:
- Microsoft Office
- Conflict resolution
Certification
CPR
Cardiopulmonary Resuscitation
CPR Certification
It help save a life during cardiac arrest. I gained this certificate last year to go along with my LPN license after graduation!
Timeline
Receptionist
Treasure Your Goods
02.2018 - 01.2023
Medical Receptionist
Nettleton Family Medical Clinic
03.2016 - 01.2018
Associate of Applied Science - Nursing
Itawamba Community College
Associate of Arts - Business
Itawamba Community College
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