Money Handler
Community Choice Financial Inc.
02.2019 - 03.2021
- Balanced multiple registers at the end of shifts, confirming accurate reporting of daily sales totals.
- Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
- Handled high volumes of cash daily, keeping meticulous records to ensure accountability and transparency.
- Conducted regular audits of cash registers, ensuring accurate accounting of all transactions.
- Reduced discrepancies in cash handling by implementing strict cash management procedures.
- Enhanced customer satisfaction by efficiently processing transactions and handling cash with accuracy.
- Provided exceptional customer service while accurately handling monetary transactions, resulting in repeat business from satisfied clients.
- Maintained a clean and organized work area, adhering to company standards for safety and professionalism.
- Greeted and served customers professionally, operated cash registers and sanitized checkout area after each customer.
- Handled team member cash outs, reported discrepancies and maintained precise financial records.
- Assisted customers with currency exchange services, providing accurate information on exchange rates and fees.
- Maintained strong knowledge of company policies regarding transaction limits, check-cashing guidelines, and other relevant regulations.
- Responded promptly to any discrepancies identified during end-of-day balancing procedures, resolving issues effectively to prevent future occurrences.
- Served as a trusted liaison between customers and financial institutions for secure money transfers.