Jill Lewellyn
Hattiesburg
Summary
Experienced professional with background in dental practice management. Offers expertise in sterilization procedures, infection control and oral health care.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Orthodontist Assistant
Bayview Orthodontics
03.2018 - 06.2024
- Streamlined appointment scheduling for improved patient satisfaction and reduced wait times.
- Participated in ongoing professional development activities including industry conferences, training seminars, and workshops to maintain current knowledge of best practices.
- Coordinated insurance claims processing to ensure timely reimbursement for both patients and the practice.
- Developed strong rapport with patients through attentive listening skills and empathetic communication practices.
- Supported orthodontist when placing and adjusting oral appliances and coordinating materials.
- Sterilized instruments, cleaned surfaces, and laid instruments on trays in preparation for orthodontic appointments.
- Educated patients on proper oral hygiene techniques and provided guidance on post-treatment care management.
Manager
Top Guns Gym
02.2013 - 03.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
- Generated leads through sales promotions and word-of-mouth.
- Reviewed stock counts and ordered items to control inventory.
- Trained employees on general procedures, gym rules and duties.
- Managed financial tasks including budgeting, expense tracking, and revenue forecasting for the gym''s success.
Orthodontic Assistant
Frigo Orthodontics
01.2013 - 11.2016
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Assisted in fabricating custom orthodontic appliances tailored to individual patient needs.
Education
High School Diploma -
Hancock High School
Kiln, MS05-2008
Skills
- Patient communication
- Orthodontic bonding techniques
- Orthodontic records management
- Orthodontic treatment planning
- Oral hygiene education
- Office administration
- Lab equipment maintenance
- Infection control protocols
- Orthodontic supply inventory
- Patient care coordination
- Insurance billing
- Appointment scheduling
- Dental X-ray proficiency
- Bracket placement assistance
Timeline
Orthodontist Assistant
Bayview Orthodontics
03.2018 - 06.2024
Manager
Top Guns Gym
02.2013 - 03.2019
Orthodontic Assistant
Frigo Orthodontics
01.2013 - 11.2016
High School Diploma -
Hancock High School
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