Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Joe Robinson

Hattiesburg

Summary

Dynamic and results-driven professional with a clean driving record and strong problem-solving skills, honed at Edward Street Fellowship. Proven ability to enhance customer satisfaction through effective communication and time management. Recognized for optimizing transportation routes, achieving timely deliveries, and fostering trust with clients through exceptional service.

Overview

17
17
years of professional experience

Work History

Driver

Edward Street Fellowship
07.2023 - Current
  • Operated vehicles safely to transport clients to various locations efficiently.
  • Maintained vehicle cleanliness and conducted routine inspections to ensure safety.
  • Assisted clients with mobility challenges, providing support during transit.
  • Coordinated schedules and routes to optimize travel time and service delivery.
  • Documented trip logs accurately for reporting and compliance purposes.
  • Communicated effectively with team members to address client needs promptly.
  • Trained new drivers on operational protocols and best practices for safety.
  • Implemented feedback mechanisms to improve client satisfaction and service quality.
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Warehouse Associate

Channel Control Merchants
02.2023 - 08.2023
  • Operated forklifts and pallet jacks to efficiently move products within warehouse.
  • Organized inventory storage to maximize space utilization and streamline retrieval processes.
  • Conducted regular quality checks on incoming and outgoing shipments for accuracy.
  • Assisted in training new associates on safety protocols and operational procedures.
  • Collaborated with team members to maintain clean and safe work environment in compliance with regulations.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Coordinated with management to develop workflow enhancements that increased overall efficiency.
  • Monitored stock levels and reported discrepancies to ensure optimal inventory management.
  • Implemented improved packing techniques, reducing damage during transit.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean, orderly work environment free of hazards.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

Pool Technician

Blue Dolphin Pools
03.2023 - 07.2023
  • Conducted routine pool maintenance, including cleaning, chemical balancing, and equipment inspections.
  • Diagnosed and repaired pool systems, ensuring efficient operation and customer satisfaction.
  • Installed and maintained various pool equipment, enhancing overall functionality and safety.
  • Developed preventative maintenance schedules to prolong equipment life and reduce service calls.
  • Trained junior technicians on best practices for pool care and safety protocols.
  • Collaborated with team members to streamline service processes and improve response times.
  • Managed inventory of chemicals and supplies, optimizing resource allocation for operations.
  • Responded promptly to customer inquiries, providing expert advice on pool maintenance issues.
  • Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
  • Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
  • Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
  • Inspected pool equipment and verified proper functionality to maintain safety standards.
  • Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • Ensured client retention with consistent delivery of high-quality pool maintenance services.
  • Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
  • Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
  • Demonstrated courtesy, respect and professionalism to promote company values and customer care.
  • Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks.
  • Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
  • Maintained clean, safe and appropriately stocked company vehicle.
  • Maintained safe swimming environments through thorough inspections of pool facilities and equipment.
  • Accommodated diverse client requests by providing customized solutions tailored to their individual needs.
  • Contributed to a positive work environment by collaborating effectively with colleagues on shared projects or tasks.
  • Led training sessions for new technicians, sharing knowledge and ensuring high standards of service.
  • Enhanced customer satisfaction by providing detailed maintenance guidance and support.
  • Achieved record number of maintenance contracts due to diligent work and client satisfaction.

Solar Installation Technician

Mortenson Construction
11.2022 - 07.2023
  • Installed and configured various systems according to specifications and safety standards.
  • Conducted routine maintenance checks to ensure optimal performance of installed equipment.
  • Collaborated with team members to troubleshoot and resolve installation issues efficiently.
  • Documented installation processes and maintained accurate records for compliance purposes.
  • Trained new technicians on installation techniques, tools, and safety protocols.
  • Improved workflow by streamlining installation procedures and reducing downtime.
  • Assisted in managing inventory of tools and materials required for installations.
  • Ensured customer satisfaction by providing timely support during the installation process.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Completed installations within deadlines, adhering to company policies and safety guidelines.
  • Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
  • Installed and configured new equipment and systems according to company standards.
  • Managed inventory levels effectively, reducing wasted resources while ensuring availability of necessary components for each job assignment.
  • Provided excellent customer service, addressing questions and concerns during the installation process.
  • Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Collaborated with sales teams to ensure seamless transition from sales to installation, enhancing overall customer experience.
  • Reduced service callbacks by ensuring accurate installations and proper equipment testing.
  • Contributed to company growth by identifying potential upselling opportunities during site visits, generating additional revenue streams.
  • Conducted regular maintenance checks on previously installed systems, prolonging their lifespan and improving overall system performance.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.
  • Assisted in training new technicians, sharing best practices for efficient installations and high-quality results.
  • Coordinated with logistics teams to ensure timely delivery of required materials for successful project completion.
  • Collaborated with team members to complete complex installation projects on time and within budget.
  • Championed safety initiatives at worksites, minimizing risk of accidents or injuries during installations.
  • Improved system reliability with routine maintenance checks and timely updates of software for smart home devices.
  • Led team in deploying complex telecommunication infrastructures, significantly improving regional connectivity.
  • Conducted in-depth pre-installation site surveys to anticipate challenges and plan accordingly.
  • Enhanced operational efficiency by developing comprehensive inventory management system for installation supplies.
  • Served as mentor to new technicians, sharing best practices and technical knowledge to elevate team performance.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.

Five Guys Crew Member

Five Guys
04.2021 - 11.2022
  • Delivered exceptional customer service in fast-paced environment, ensuring high satisfaction levels.
  • Collaborated with team members to maintain cleanliness and organization of work area.
  • Assisted in training new crew members on operational procedures and safety guidelines.
  • Engaged with customers to foster a welcoming atmosphere and promote daily specials.
  • Monitored equipment performance, reporting issues promptly to minimize downtime and enhance operations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Increased customer satisfaction with prompt and accurate order taking.

Cook

Kentucky Fried Chicken, KFC
03.2021 - 11.2021
  • Prepared and cooked menu items according to established recipes and standards.
  • Managed inventory levels, ensuring timely restocking of ingredients and supplies.
  • Trained new kitchen staff on food safety protocols and cooking techniques.
  • Oversaw daily kitchen operations, maintaining high standards of cleanliness and organization.
  • Monitored food preparation processes to ensure compliance with health regulations and safety standards.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
  • Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
  • Fostered culture of teamwork and communication within kitchen, leading to improved efficiency.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Managed opening and closing shift kitchen tasks.
  • Monitored food quality and presentation to maintain high standards.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.

Floor Technician

GCA Service Group an ABM Company
02.2017 - 12.2019
  • Operated floor maintenance equipment to ensure cleanliness and safety across facilities.
  • Conducted routine inspections of flooring surfaces, identifying and addressing maintenance needs promptly.
  • Developed and implemented effective cleaning schedules, enhancing overall operational efficiency.
  • Collaborated with management to establish cleaning protocols that comply with health and safety regulations.
  • Improved workflow processes by recommending best practices for floor care and maintenance tasks.
  • Trained new staff on proper cleaning techniques and equipment usage to maintain high standards.
  • Responded to urgent cleaning requests, demonstrating adaptability in fast-paced environments.
  • Monitored inventory levels of cleaning supplies, ensuring availability and cost-effectiveness in operations.
  • Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
  • Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
  • Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
  • Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
  • Managed time effectively to ensure all assigned tasks were completed within designated deadlines without compromising quality.
  • Increased building appearance by performing routine floor care tasks including sweeping, mopping, and vacuuming.
  • Contributed to a positive working environment by collaborating closely with colleagues and assisting them when needed.
  • Performed regular inspections of floors throughout the facility to identify areas requiring additional attention or maintenance.
  • Communicated regularly with supervisors regarding progress updates on specific projects or any issues encountered during the course of work.
  • Developed proficiency in using various types of floor care machinery through hands-on experience and training sessions.
  • Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
  • Ensured proper disposal of waste materials after cleaning jobs were completed, adhering to environmental regulations and company policies.
  • Improved overall cleanliness by efficiently operating floor maintenance equipment such as scrubbers, buffers, and carpet extractors.
  • Upheld strict adherence to safety guidelines while using chemicals and equipment to prevent accidents or injuries on the job site.
  • Provided exceptional customer service by addressing any issues or complaints in a timely manner, maintaining positive relationships with clients.
  • Prioritized tasks effectively based on urgency and importance, optimizing productivity during work shifts.
  • Assisted in inventory management for cleaning supplies and chemicals, ensuring adequate stock for daily operations.
  • Adapted to changing priorities and tasks as needed, demonstrating flexibility and a willingness to learn new skills.
  • Maintained accurate records of completed jobs and supplies used, ensuring proper documentation for company records.
  • Ensured compliance with environmental regulations by utilizing eco-friendly cleaning products and methods.
  • Maintained cleanliness and safety of floors across various facilities, ensuring hygienic environment for staff and visitors.

Construction Worker

HardHat Workforce Solutions Inc.
01.2017 - 03.2018
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Operated power equipment to move materials and promote job efficiency.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
  • Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
  • Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.
  • Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
  • Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
  • Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
  • Consistently met or exceeded building codes and regulations, resulting in successful inspections upon project completion.
  • Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
  • Streamlined communication between team members, leading to increased collaboration and problem-solving capabilities.
  • Conducted safety audits to ensure compliance with federal and state regulations, reducing workplace accidents.
  • Oversaw daily site operations, ensuring all tasks were completed according to plan.
  • Collaborated with architects and engineers to resolve unforeseen issues, maintaining project momentum.
  • Coordinated with subcontractors to ensure quality standards, achieving high levels of client satisfaction.
  • Spearheaded community construction projects, enhancing local infrastructure and resident satisfaction.
  • Utilized advanced tools and machinery to expedite construction processes, meeting tight deadlines.
  • Enhanced client trust and project transparency by providing regular progress reports.
  • Led team in high-pressure environments to meet strict deadlines, ensuring project completion on time.
  • Improved project delivery timelines by efficiently coordinating tasks among crew members.
  • Managed inventory of construction materials, minimizing waste and reducing costs.
  • Implemented safety protocols, significantly reducing workplace accidents.
  • Enhanced team efficiency by streamlining on-site communication protocols.
  • Adapted to rapidly changing weather conditions and schedules, ensuring project continuity and efficiency.
  • Conducted comprehensive site evaluations before project initiation, identifying potential challenges early.
  • Used variety of hand and power tools to complete tasks.
  • Cleaned and maintained tools, equipment and worksites.
  • Loaded and unloaded materials onto trucks and trailers.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Installed drywall, siding and other structural components.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Deboner

Marshall Durbin Companies
09.2015 - 05.2016
  • Operated and maintained deboning equipment to ensure optimal performance and product quality.
  • Trained new team members on proper deboning techniques and safety protocols.
  • Monitored production lines for adherence to quality standards, minimizing waste and maximizing efficiency.
  • Collaborated with team leads to streamline processes, enhancing overall productivity in meat processing operations.
  • Conducted regular inspections of work areas to maintain cleanliness and compliance with health regulations.
  • Implemented best practices for meat handling, contributing to improved safety measures across the facility.
  • Assisted in inventory management by tracking supplies needed for daily operations, ensuring continuity of workflow.
  • Participated in continuous improvement initiatives aimed at reducing downtime and increasing operational effectiveness.
  • Assisted in training new employees on deboning techniques, contributing to improved skillsets within the team.
  • Implemented proper food safety protocols at all times, reducing potential contamination risks during meat processing stages.
  • Achieved exceptional speed and precision while deboning meats, resulting in reduced processing times.
  • Exhibited strong attention to detail when inspecting meats for defects or abnormalities before initiating the deboning procedure.
  • Performed thorough equipment inspections and maintenance routines, increasing the lifespan of critical deboning tools.
  • Supported overall operations by maintaining a clean and organized workstation, promoting a safe working environment for all staff members.
  • Provided valuable input during team meetings, offering suggestions for improved deboning techniques or methods based on experience and expertise.
  • Assisted supervisors with inventory management, ensuring adequate supply levels for seamless production flow.
  • Proactively identified potential bottlenecks or inefficiencies in the deboning process, recommending solutions to management as needed.
  • Adapted to varying production schedules, demonstrating flexibility and a strong work ethic in meeting daily targets.
  • Collaborated with team members to optimize workflow, allowing for increased productivity in the deboning process.

Solar Panel Installer

Moss
09.2010 - 08.2015
  • Installed solar panels on multiple residential and commercial properties to meet customer requirements.
  • Assembled, wired and connected solar panels to existing components and systems.
  • Ensured safety compliance by following industry guidelines during all installations and maintenance tasks.
  • Used drawings, schematics, and instructions to properly install PV systems in accordance with codes and standards.
  • Checked electrical installation for proper wiring, polarity, grounding, and integrity of terminations.
  • Developed efficient installation techniques to decrease labor time.
  • Configured PV systems based on site conditions and customers needs and expectations.
  • Troubleshot electrical issues related to solar panel installation and implemented swift resolutions.
  • Evaluated potential risks and challenges related to solar panel installations, implementing appropriate solutions to minimize issues.
  • Established strong relationships with property owners to boost referrals and customer satisfaction.
  • Maintained high-quality installations by performing routine inspections, identifying defects, and correcting any issues promptly.
  • Collaborated with team members to complete large-scale solar panel projects on time and within budget constraints.
  • Enhanced solar panel system efficiency by conducting thorough site evaluations and creating customized installation plans.
  • Reduced installation times by streamlining processes and effectively managing resources.
  • Verified completion of inspections prior to installation processes to reduce delays.
  • Dug trenches, backfilled holes and compacted earth to prepare for new construction.
  • Conducted post-installation follow-ups with clients to ensure satisfaction and address any concerns or questions that arose after system activation.
  • Acquired necessary permits and verified compliance with local and state codes to reduce installation issues.
  • Improved customer satisfaction by providing clear communication and timely updates throughout the project lifecycle.
  • Conducted site visits, assessing solar panel placement and accurately measuring installation areas.
  • Increased overall energy production by optimizing solar panel positioning for maximum sun exposure.
  • Enhanced team productivity by leading training sessions on latest solar panel installation techniques.
  • Improved energy efficiency for numerous homes by customizing solar panel layouts to meet specific site and sunlight exposure requirements.
  • Fostered strong relationships with suppliers to secure best prices on high-quality solar panels and installation materials.
  • Ensured optimal functioning of solar panels by conducting regular maintenance checks, leading to prolonged lifespan and efficiency of solar energy systems.
  • Enhanced safety on installation sites, adhering to strict safety protocols and conducting regular safety drills with team.

Work Study Student

Jones County Junior College
10.2008 - 02.2009
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collaborated on group projects to complete professional deliverables.
  • Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
  • Completed rigorous readings as directed to support unit learning goals.
  • Organized extracurricular activities to broaden students'' exposure to new skills, experiences, and career paths.
  • Streamlined study group sessions for improved comprehension of complex topics.
  • Led academic projects to completion, ensuring thorough research and timely presentation.

Education

Associate of Science - General Studies

Jones County Junior College
Ellisville, MS
05-2010

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Task prioritization
  • Written communication
  • Team collaboration

Affiliations

  • Association for Computing Machinery
  • Freemason
  • Forklift Driver
  • Welding

Timeline

Driver

Edward Street Fellowship
07.2023 - Current

Pool Technician

Blue Dolphin Pools
03.2023 - 07.2023

Warehouse Associate

Channel Control Merchants
02.2023 - 08.2023

Solar Installation Technician

Mortenson Construction
11.2022 - 07.2023

Five Guys Crew Member

Five Guys
04.2021 - 11.2022

Cook

Kentucky Fried Chicken, KFC
03.2021 - 11.2021

Floor Technician

GCA Service Group an ABM Company
02.2017 - 12.2019

Construction Worker

HardHat Workforce Solutions Inc.
01.2017 - 03.2018

Deboner

Marshall Durbin Companies
09.2015 - 05.2016

Solar Panel Installer

Moss
09.2010 - 08.2015

Work Study Student

Jones County Junior College
10.2008 - 02.2009

Associate of Science - General Studies

Jones County Junior College

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