John Adams

I was top 5 every year out of 30 plus salesman

• Increased consumer sales by implementing effective sales strategies.
• Enhanced sales performance through continuous sales training and skill enhancement as professional phone salesperson.
• Implemented strategic sales plans for expanding customer base and achieving sales targets.
• Helped sales team complete sales and finalize process.
• Exceeded sales targets consistently by developing customized sales strategies tailored to individual client needs.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,

• Streamlined the ordering process for better accuracy and faster turnaround times, resulting in improved customer experiences.
• Enhanced customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
• Collaborated with service technicians to quickly diagnose issues and source required replacement parts, minimizing vehicle downtime for customers.

• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
• Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
• Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
• Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
• Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
• Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.

• Inspected and tested equipment to locate worn and damaged parts.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles. Built Engines