John Allen
Baldwyn,MS
Summary
Dynamic HVAC professional with extensive experience at Booneville Heating and Cooling, excelling in team leadership and problem-solving. Proven track record in optimizing service efficiency and enhancing customer satisfaction through quality control measures. Skilled in installation and repair of HVAC systems, with a strong focus on preventive maintenance and safety practices.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Service Manger/HVAC Technician
Booneville Heating and Cooling
06.2020 - Current
- Led service team in executing HVAC repairs and installations, ensuring adherence to safety standards.
- Developed training programs for technicians, enhancing skill sets and service efficiency.
- Streamlined scheduling processes, optimizing technician routes for improved customer response times.
- Implemented quality control measures, resulting in higher customer satisfaction ratings and repeat business.
- Resolved customer complaints in professional and timely manner.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Diag and repair hvac units,freezer, coolers and commercial units
HVAC Technician
Rhudy's Heating and Air
2016 - 2020
- Diagnosed and repaired HVAC systems, ensuring optimal performance and compliance with safety standards.
- Installed heating and cooling equipment, adhering to manufacturer specifications and local codes.
- Conducted routine maintenance checks, identifying potential issues before they escalated into costly repairs.
- Collaborated with team members to streamline operations and enhance service delivery efficiency.
- VRF installation and reapir
- Trane and Mits Units
- Managed inventory of parts and tools, ensuring readiness for service calls without delays.
- Trained junior technicians on best practices for installation and repair of HVAC systems.
- Traveled to job sites for both scheduled and emergency appointments.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients' properties.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Repaired and replaced heating and air conditioning systems for commercial customers in industrail/factory's industry.
- Reduced downtime, performed emergency repairs on critical HVAC systems.
Electrician
Lackey's Elc
2014 - 2015
- Installed and maintained electrical systems in residential and commercial properties.
- Diagnosed electrical issues using testing equipment and troubleshooting techniques.
- Collaborated with contractors to ensure compliance with local codes and safety standards.
- Trained junior electricians on proper installation techniques and safety protocols.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Stored and maintained power tools and equipment for each job.
- Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
Technician
Chism Services LLC
03.2013 - 06.2014
- Diagnosed and repaired equipment malfunctions to ensure operational efficiency.
- Conducted routine maintenance on machinery, enhancing reliability and performance standards.
- Collaborated with team members to streamline workflows, reducing downtime in operations.
- Implemented safety protocols, promoting a safe working environment for all staff.
- Conducted routine maintenance checks to enhance equipment longevity and reliability.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Repair and diag walk in coolers and freezers.
- Diag and repair cooker, fryers and ovens
- Inspected equipment to diagnose operational issues.
- Evaluated systems according to predetermined checklist and noted issues.
Plumber
Tri Star Mech
03.2010 - 2013
- Installed plumbing systems for residential and commercial projects, ensuring compliance with local codes.
- Diagnosed and repaired leaks in pipes, fixtures, and appliances to maintain optimal functionality.
- Collaborated with contractors to coordinate plumbing installations within project timelines.
- Conducted routine maintenance checks on plumbing systems, identifying potential issues proactively.
- Repaired plumbing systems, components, and equipment.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Filled pipe systems with water and air to determine location of leaks.
- Read blueprints to determine appropriate materials and procedures for each project.
- Cut openings in structures to accommodate pipes and pipe fittings with [Tool] and [Tool].
- Trained new plumbers in best practices, enhancing team efficiency and service quality.
Education
GED -
Belmont High School
Belmont, MS05.2003
Metal Trades Course -
Tishomingo Vo-Tech
Tishomingo, MS01.2001
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Valid Driver's license
- Power tool proficiency
- Repair techniques
- Problem and issue resolution
- Flexible and adaptable
- System installation
- Hand tool expertise
- Mechanical aptitude
- Heavy lifting
- Equipment inspection
- Operating test equipment
- Electrical systems
- HVAC systems
- Troubleshooting
- Diagnostics skill
- Commercial construction experience
- lifts, Lulls, siccor lifts, mini x etc equipment expertise
- Plumbing
- Mechanical tools
- Hand tools
- Incident reporting
- Quality control
- Equipment maintenance
- Emergency response
- Troubleshooting and Diagnostics
- Hand tools proficiency
- Maintenance and repair
- Service ticket accuracy
- Troubleshooting and diagnosis
- Warranty repair
- Equipment installation
- Following safety practices
- Testing and analysis
- Multitasking
- Teamwork and collaboration
- Component repairs
- Time management
- System repairs
- Epa 608
- Hazardous Materials Operations/OSHA Level 2
- Nate Air Flow Cert
- PM Tech Cert
- 410A Safety Cert
Certification
EPA 608
PM Tech Cert
HFC-410A safety cert
lull,lifts, genie boom lifts, mini x and other machine exp
Timeline
Service Manger/HVAC Technician
Booneville Heating and Cooling
06.2020 - Current
Technician
Chism Services LLC
03.2013 - 06.2014
Plumber
Tri Star Mech
03.2010 - 2013
HVAC Technician
Rhudy's Heating and Air
2016 - 2020
Electrician
Lackey's Elc
2014 - 2015
GED -
Belmont High School
Metal Trades Course -
Tishomingo Vo-Tech