John Boyles
Seals Tire and Auto Repair
Gulfport
20
years of professional experience
Detail-oriented and dedicated professional with extensive experience in technical problem-solving and customer service. Currently pursuing a degree in Social Work at the University of Southern Mississippi, seeking a Help Desk position within a federal agency where my skills in communication, technical support, and client relations can contribute to organizational success.
Work History
Automotive Technician
2 Years 4 Months- - Diagnosed and repaired complex automotive issues, resulting in timely resolutions and enhanced vehicle reliability.
- - Delivered exceptional customer service by actively listening to clients and addressing their needs promptly, fostering strong client relationships.
- - Utilized diagnostic tools to identify and resolve technical problems, improving vehicle safety and optimizing performance.
Automotive Technician
1 Year 1 Month- - Addressed customer inquiries and concerns, enhancing customer experience and satisfaction.
- - Coordinated with team members to streamline operations and improve customer satisfaction.
- - Organized and maintained work environment, promoting workplace safety and operational efficiency.
Automotive Technician
10 Months- - Specialized in diagnostics and repair of Ford vehicles, using advanced tools and techniques.
- - Maintained compliance with manufacturer specifications and safety standards to ensure optimal vehicle performance.
- - Explained repairs and maintenance work to customers, enhancing their understanding and trust in services provided.
Recruiter
2 Years 8 Months- - Trained and mentored new recruiters, improving their interviewing and candidate evaluation skills for better hiring outcomes.
- - Trained and mentored new recruiters, enhancing their interviewing and candidate evaluation skills.
- - Built and maintained relationships with local college representatives, facilitating recruitment initiatives and increasing candidate pipeline.
- - Educated potential recruits about benefits of military service, directly supporting achievement of enlistment targets.
Infantry Squad Leader
3 Years 11 Months- - Led an infantry squad during a combat deployment in Iraq for Operation: New Dawn.
- - Supported humanitarian aid efforts in Haiti during Operation: Unified Response, enhancing community recovery and resilience.
- - Ensured accountability of military equipment while training personnel in combat and tactical operations, contributing to operational readiness and mission effectiveness.
Infantryman
7 Years 3 Months- - Managed accountability of all assigned military equipment to ensure operational readiness.
- - Assisted in combat operations during military missions and provided support during humanitarian missions.
- Conducted tactical operations in diverse environments, ensuring mission readiness and operational effectiveness.
- Collaborated with team members to develop and implement strategic plans for combat scenarios.
- Trained and mentored junior soldiers in weapons handling and field procedures, enhancing unit performance.
Asphalt Laborer
1 Year 1 Month- - Operated hand tools, power tools, and construction equipment to effectively spread materials for asphalt projects.
- - Prepared site areas to ensure optimal conditions for asphalt application.
- - Directed traffic around work sites to enhance safety and maintained equipment to reduce downtime.
Education
Automobile/Automotive Mechanics Technology/Technician - Automotive Technician
High School Diploma
Bachelor's of Social Work - Social Work
Skills
Technical Proficiency in Diagnostic Tools
Technical Support and Troubleshooting
Problem-Solving and Critical Thinking
Customer Service Excellence
Effective Communication
Attention to detail
Diagnostic tool usage
Military Leadership and Personnel Management
Tactical and Strategic Planning
Conflict resolution
Timeline
Automotive Technician
Seals Tire and Auto Repair
11.2021 - 03.2024Read More
Automotive Technician
Delta World Tire Company
08.2020 - 09.2021Read More
Automotive Technician
Butch Oustalet Ford
10.2019 - 08.2020Read More
Recruiter
U.S. Army
12.2012 - 08.2015Read More
Infantry Squad Leader
U.S. Army
01.2009 - 12.2012Read More
Infantryman
U.S. Army
09.2005 - 12.2012Read More
Asphalt Laborer
Warren Paving Inc.
07.2004 - 08.2005Read More
Harrison Central High School
High School Diploma
Read More
Mississippi Gulf Coast Community College
Automobile/Automotive Mechanics Technology/Technician from Automotive Technician
Read More
University of Southern Mississippi
Bachelor's of Social Work from Social Work
Read More