John McDaniel
Southaven
Summary
Dynamic professional with a proven track record in operations management and customer service at Dominos Pizza. Skilled in training and mentoring teams, enhancing productivity, and building strong client relationships. Adept at conflict resolution and inventory control, driving success through effective leadership and analytical thinking.
Overview
33
33
years of professional experience
Work History
Supervisor
RAD Pizza LLC
03.2007 - 11.2022
- Assisted in maintaining a safe and organized work environment.
- Supported team members in daily operational tasks and responsibilities.
- Learned and utilized industry-specific tools for efficient workflow execution.
- Adapted quickly to new processes, ensuring minimal disruptions in operations.
- Assisted managers in hiring and training new team members.
Sales Manager, General Manager
Good Year
03.2006 - 03.2007
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
General Manager
Davis Pizza LLC
02.2000 - 10.2006
- Cultivated high-performing teams through mentoring and leadership development programs.
- Streamlined processes to improve productivity, resulting in enhanced service delivery.
- Managed hiring, employee reviews, training, schedules, and inventory.
Sales Associate
Walmart
01.1992 - 06.1994
- Enhanced customer satisfaction through personalized service and product recommendations.
- Resolved customer inquiries and complaints, fostering positive relationships and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
Apprentice Electrician
Wagner Electric
03.1990 - 05.1991
- Installed electrical systems and fixtures following safety protocols and industry standards.
- Assisted in troubleshooting electrical issues, ensuring timely resolution and minimizing downtime.
- Collaborated with senior electricians to understand advanced techniques in wiring and circuitry installation.
Skills
- Training and mentoring
- Goal oriented
- Customer service
- Staff management
- Employee motivation
- Inventory control
- Staff development
- Analytical thinking
- Operations management
- Relationship building
- Conflict resolution
Timeline
Supervisor
RAD Pizza LLC
03.2007 - 11.2022
Sales Manager, General Manager
Good Year
03.2006 - 03.2007
General Manager
Davis Pizza LLC
02.2000 - 10.2006
Sales Associate
Walmart
01.1992 - 06.1994
Apprentice Electrician
Wagner Electric
03.1990 - 05.1991