Summary
Overview
Work History
Education
Skills
Timeline
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John Stage

605 Old Savannah Dr.

Summary

Dynamic small business owner with a proven track record at Stage Cleaning Services, excelling in business development and customer relations. Achieved consistent growth through strategic planning and effective vendor negotiations. Renowned for delivering exceptional service and fostering a positive work environment, enhancing both client satisfaction and employee retention.

Overview

17
17
years of professional experience

Work History

Small Business Owner

Stage Cleaning Services
01.2008 - 03.2025
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
  • Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
  • Achieved consistent growth with careful planning and execution of business development initiatives.
  • Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
  • Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
  • Maintained compliance with industry regulations through regular audits and updates of policies or procedures as needed.
  • Reduced overhead costs by renegotiating contracts with vendors or suppliers while maintaining product quality standards.
  • Fostered positive work environment, leading to decrease in employee turnover.

Education

GED -

Shaddle Park
Spokane, WA

Skills

  • Small business operations
  • Planning and execution
  • Vendor relations
  • Business marketing
  • Business management and development
  • Operations management
  • Business development
  • Financial management
  • Project management
  • Cost control and analysis
  • Business growth and retention
  • Budget management
  • Staff hiring
  • Financial planning
  • Staffing
  • Negotiation
  • Employee performance management
  • Payroll administration
  • Financial administration
  • Employee development
  • Human resources administration
  • Human resources management
  • Team building
  • Business operations leadership
  • Sales oversight
  • Vision implementation
  • Customer service management
  • Business management
  • Teamwork and collaboration
  • Customer relations
  • Customer retention
  • Relationship building

Timeline

Small Business Owner

Stage Cleaning Services
01.2008 - 03.2025

GED -

Shaddle Park
John Stage