Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
References
Timeline
Generic

Jolie Melancon

Hattiesburg

Summary

Dynamic and detail-oriented professional with extensive experience at Lady Of The Sea Community Pharmacy, excelling in inventory control and customer service. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills, while maintaining a clean and organized environment. Committed to delivering exceptional service and fostering team collaboration.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Clerk

Lady Of The Sea Community Pharmacy
Galliano
08.2023 - Current
  • Assisted customers with medication inquiries and product selection.
  • Maintained cleanliness and organization of pharmacy workspace.
  • Handled cash register transactions and processed payments promptly.
  • Collaborated with pharmacists to ensure compliance with safety regulations.
  • Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
  • Entered patient data into computer system to maintain accurate records.
  • Checked expiration dates on prescription drugs to ensure potency.
  • Processed payments from customers using cash registers or other electronic systems.
  • Maintained pharmacy inventory, including ordering and stocking supplies.
  • Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.
  • Maintained clean and organized pharmacy environment, adhering to safety and sanitation protocols.
  • Conducted regular checks of expiration dates on medications, removing outdated stock.
  • Operated cash register, handled financial transactions, and balanced cash drawer at the end of shifts.
  • Supported pharmacy inventory audits, contributing to accurate record keeping.
  • Greeted customers to determine wants or needs.
  • Built and maintained productive relationships with employees.
  • Counted and balanced cashier drawers.
  • Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
  • Managed inventory by restocking shelves and organizing products.

Cashier/Waitress

Little Eagle Inc.
Golden Meadow
01.2021 - Current
  • Processed customer transactions using point-of-sale systems efficiently.
  • Managed cash drawer, ensuring accurate cash handling and reconciliation.
  • Collaborated with team members to enhance customer service experience consistently.
  • Monitored inventory levels, reporting shortages to management proactively.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided excellent customer service to enhance dining experiences.
  • Maintained cleanliness and organization of dining area during service shifts.
  • Collaborated with kitchen staff to ensure timely food delivery to guests.
  • Recommended menu items based on guest preferences and dietary restrictions.
  • Provided excellent customer service to ensure satisfaction.
  • Monitored table settings and replenished supplies as needed throughout shifts.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Greeted guests and provided menus.
  • Checked food before serving it to customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Prepared checks, itemizing total meal costs and taxes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Set up tables in between patrons to reduce wait times.

Education

High School Diploma -

South Lafourche High School
Galliano, LA
05-2024

Some College (No Degree) - Accounting

William Carey University
Hattiesburg, MS

Skills

  • Inventory control
  • Cash handling
  • Customer service
  • Effective communication
  • Problem solving
  • Team collaboration
  • Attention to detail
  • Adaptable service

Certification

  • Certification in Word
  • Certification in Excel
  • Customer Service Exam

Affiliations

  • Walking my Dog
  • Running
  • Reading
  • Basketball

Accomplishments

  • Graduated with Honors
  • Associated with Temple Baptist Church
  • National Honors Society

References

References available upon request.

Timeline

Pharmacy Clerk

Lady Of The Sea Community Pharmacy
08.2023 - Current

Cashier/Waitress

Little Eagle Inc.
01.2021 - Current

High School Diploma -

South Lafourche High School

Some College (No Degree) - Accounting

William Carey University

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Jolie Melancon