Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonah C. Simpson

Ocean Springs

Summary

Ambitious and results-oriented individual with experience in customer service and sales seeking an entry-level insurance agent role. Proven ability to build rapport, understand client needs, and exceed expectations

Overview

6
6
years of professional experience

Work History

Delivery Driver

07.2024 - Current
  • Deliver packages to customer doorsteps and business offices.
  • Complete on-time deliveries by choosing best and most efficient routes.
  • Read maps, follow oral, and written instructions and use GPS technology to make deliveries.
  • Load truck and properly secure items to prevent damage for deliveries.
  • Communicate with dispatchers to stay informed of changes to routes and delivery schedules.

Assistant Varsity Men’s Basketball Coach

Blue Mountain Christian University
07.2021 - 04.2024
  • Built strong media and community relationships through positive interaction and communication in support of sports programs.
  • Consulted with the athletic director and coaching staff to assess team structure and devise recruitment strategies.
  • Attended events of prospective players, met with families and presented recruitment proposals.
  • Assessed player abilities and assigned positions according to individual strengths.
  • Motivated and encouraged student athletes to make best effort during practices and games.
  • Ran drills and fitness circuits to improve athletes' coordination and skills.
  • Prepared athletes for games with a well-coordinated schedule of practices and individual training.
  • Developed training and exercise programs to meet individual requirements and team play strategies.

Manager on Duty

Club4Fitness
10.2020 - 02.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Complied with company policies, objectives and communication goals.
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

District Sales Leader

Primerica
08.2019 - 02.2020
  • Sought out new business continuously through established pipelines and novel prospecting techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service, and operational goals.
  • Engaged customers with in-person and remote demonstrations of available products.
  • Kept clients informed about products and services for, but not limited to, life insurance, mutual funds retirement plans and annuities.
  • Led sales team to consistently deliver customer service, generating maximum sales potential.

Education

Bachelor of Arts - Criminal Justice

Jackson State University
Jackson, MS
05-2022

Skills

  • Client relationship management
  • Collaborative teamwork
  • Detail-oriented approach
  • Effective time management

Timeline

Delivery Driver

07.2024 - Current

Assistant Varsity Men’s Basketball Coach

Blue Mountain Christian University
07.2021 - 04.2024

Manager on Duty

Club4Fitness
10.2020 - 02.2021

District Sales Leader

Primerica
08.2019 - 02.2020

Bachelor of Arts - Criminal Justice

Jackson State University

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Jonah C. Simpson