Jonathan Rushing
Carriere
Summary
Proficient technical support specialist with extensive experience in troubleshooting and system configuration. Known for effective communication and collaboration, ensuring customer satisfaction while managing delivery timelines and technical challenges.
Overview
33
33
years of professional experience
3
3
Certifications
Work History
Truck Driver
Hopkins Enterprises
Picayune
09.2025 - Current
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and deliveries made.
- Operated trucks to deliver goods to various locations safely.
Self Employed
Bennett International Logistics
McDonough
03.2021 - 09.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Communicated effectively with customers regarding delivery schedules.
Outsource IT Specialist
Computerland of Baton Rouge
Baton Rouge
03.2001 - 08.2005
- Configured and installed computer systems for clients and internal staff.
- Trained staff on new software applications and system updates effectively.
- Responded to help desk tickets, prioritizing urgent technical concerns promptly.
- Installed operating systems, applications, patches, updates. as needed.
- Created user accounts, set up permissions, and monitored system security.
CPU/Printer Technician
MicroAge
Baton Rouge
04.1997 - 03.2001
- Diagnosed printer issues and performed necessary repairs and maintenance.
- Conducted routine inspections to ensure printers operated efficiently and reliably.
- Provided technical support to clients, troubleshooting software and hardware problems.
- Stayed updated on industry trends and new printing technologies for enhanced service solutions.
- Assisted customers with network printing problems.
F-16 Crew Chief
USAF
Mountain Home AFB
03.1993 - 08.1996
- Inspected aircraft systems to ensure operational readiness and compliance with safety standards.
- Collaborated with pilots and ground crew to troubleshoot technical issues effectively.
- Documented maintenance activities accurately in compliance with military regulations and guidelines.
- Assisted in engine runs and post-flight inspections of engines and airframes.
- Performed scheduled and unscheduled maintenance on F-16 aircraft components.
Education
North Pike High Chool
Summit, MS05-1992
Skills
- Class A commercial Driver's license
- Network troubleshooting
- Computer configuration
- Hardware maintenance
- Attention to detail
- Desktop technical support
- Systems installation
- Technical support
- Systems configuration
- Help desk support
Accomplishments
FOD Fighter of the Quarter/Year USAF 1995
Affiliations
Bank One companywide CPU rollout 1997
Certification
Numerous CPU Hardware and Networking Certifications-Hewlett Packard
Timeline
Truck Driver
Hopkins Enterprises
09.2025 - Current
Self Employed
Bennett International Logistics
03.2021 - 09.2025
Outsource IT Specialist
Computerland of Baton Rouge
03.2001 - 08.2005
CPU/Printer Technician
MicroAge
04.1997 - 03.2001
F-16 Crew Chief
USAF
03.1993 - 08.1996
North Pike High Chool