JORDAN COATS-WHITING
Olive Branch
Summary
Financial and operational analyst with 7+ years of experience supporting revenue- impacting workflows through data accuracy, reconciliation, reporting, and process improvement. Expertise building and maintaining analytics and performance dashboards using Excel Pivot Tables and Power Query/Power BI, and extracting/reporting from enterprise systems including SAP. Recognized for strong stakeholder communication, meticulous attention to detail, ownership of deliverables, and quickly ramping on new systems and instructions (s wift learner). Contributes mission- driven fundraising work through grant writing assistance and community/corporate partnership support.
Overview
11
11
years of professional experience
Work History
TRADE EXECUTION SUPERVISOR
Cargill
Memphis
01.2023 - Current
- Lead and supervise trade execution professionals to ensure accurate, timely execution ti ed to revenue-impacting workflows.
- Oversee process improvement initiatives to reduce execution costs and increase operati onal efficiency through performance tracking, structured analysis, and corrective action.
- Build and maintain analytics using Excel PivotTables and Power Query/Power BI to moni tor volumes, exceptions, and performance drivers across the desk.
- Extract and reconcile reporting outputs from enterprise systems including SAP / SAP Bus iness Objects, ensuring consistency between source data and operational reporting.
- Analyze export/import workflow performance and trend inputs to improve execution qu ality and reduce downstream rework.
- Monitor desk operations across Memphis and India; triage complex issues and coach the team to independently resolve moderately complex items.
- Partner with internal stakeholders and external clients to align on documentation requir ements, traceability, and accurate processing outcomes.
- Deliver training and standardized workflow guidance to improve data integrity and redu ce recurring discrepancies.
- Communicate effectively with customers, colleagues, and cross- functional stakeholders; translate findings into leadership-ready summaries.
CONTRACT DESK ANALYST
Cargill
Memphis
11.2021 - 01.2023
- Review contract entries to ensure accurate data capture aligned with sales/purchase co nfirmations; reduce entry errors through structured checks.
- Use Excel PivotTables and Power Query/Power BI outputs to validate trends and support reporting of new sales, exports, and cancellations.
- Conduct methodical reconciliation of ITAS report data to ensure downstream reporting correctness for USDA submissions.
- Communicate with internal and external stakeholders to confirm contract terms alignm ent and traceability from contract details to execution outcomes.
- Facilitate contract amendments with agents, merchants, and international teams to imp rove accuracy, consistency, and audit readiness.
- Extract and verify reporting using SAP / SAP Business Objects outputs to support consist ent contract desk performance tracking.
- Provide training for new hires and temporary employees, standardizing quality controls and documentation practices.
- Support daily desk operations and stakeholder communication to improve consistency a nd collaboration across the team.
CUSTOMS TRADE SPECIALIST
FedEx Trade Networks
Memphis
04.2021 - 11.2021
- Ensure compliance with importing/exporting regulations through disciplined documenta tion review, classification accuracy, and process adherence.
- Perform audits of entry reviews and shipment/account tracking; use analysis to identify opportunities for process improvement.
- Maintain shipment documentation in accordance with record retention policies to supp ort audit readiness and data integrity.
- Accurately classify goods for customs release using databases, SOPs, tariff references, an d customs tools, reducing rework risk.
- Cross- functionally collaborate with internal teams and government agencies to maintain timel y, high-quality outcomes.
EXPORT SPECIALIST
CEVA Logistics
Memphis
06.2016 - 06.2021
- Coordinate with shippers and customers to ensure accurate documentation, timely trac king, and on-schedule shipment execution.
- Perform routine audits of daily processes to maintain accurate shipment records and ide ntify root causes and corrective actions.
- Use internal databases to compile bi- weekly reports for interdisciplinary leadership review, identifying error trends and corre ctive needs.
- Analyze reports for data entry errors to protect document integrity before submission to management and stakeholders.
- Investigate internal and external process drivers, resolve exceptions, and track departm ental KPI performance to support continuous improvement.
DIRECT IMPORT AND COMPLIANCE INTERN
AutoZone
Memphis
08.2015 - 05.2016
- Implemented post- entry corrections resulting in recovery of over $20,000 in revenue paid unnecessarily to customs.
- Created data analysis reports and audits identifying vendors contributing to customs dut y overpayment; supported resolution and organizational cost savings.
- Navigated internal systems and databases to extract relevant information for weekly pro jects and reporting.
- Used clear written and verbal communication to support cross- department collaboration on corrective actions and process improvements.
- Contributed to streamlining post- entry correction processes to drive profit through reduced repeated errors.
Education
Bachelor of Business Administration - Supply Chain Management
University of Memphis
05-2016
Skills
- Financial and operational reporting
- Program and performance analytics
- Data integrity and reconciliation
- Data governance and standardization
- Budget and forecast support
- Reporting systems expertise
- Analytics tools proficiency
- Stakeholder communication
- Cross-functional collaboration
- Nonprofit fundraising support
Nonprofit Experience
BOARD MEMBER
Never Hungry Community Gardens — Memphis, TN
03/2024– Current
- Served on the board to support mission delivery through fundraising strategy, grant writing assistance, and cross-community collaboration.
- Assisted with grant writing and proposal development by partnering with staff to align program outcomes with funder requirements.
- Helped strengthen community partnerships through outreach and stakeholder coordination to expand program reach.
- Supported corporate sponsorship efforts by preparing sponsorship materials, communicating value propositions, and coordinating follow-ups.
Timeline
TRADE EXECUTION SUPERVISOR
Cargill
01.2023 - Current
CONTRACT DESK ANALYST
Cargill
11.2021 - 01.2023
CUSTOMS TRADE SPECIALIST
FedEx Trade Networks
04.2021 - 11.2021
EXPORT SPECIALIST
CEVA Logistics
06.2016 - 06.2021
DIRECT IMPORT AND COMPLIANCE INTERN
AutoZone
08.2015 - 05.2016
Bachelor of Business Administration - Supply Chain Management
University of Memphis