Jordan Hasty
Tupelo
Summary
Detail-oriented professional skilled in managing bar operations and developing engaging beverage menus. Known for strong leadership and effective marketing strategies, committed to enhancing customer satisfaction and driving business growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Results-driven Bar Manager with a track record in boosting revenue through strategic marketing initiatives and exceptional customer service. Experienced in training staff and coordinating successful events, emphasizing conflict resolution and team collaboration.
Overview
8
8
years of professional experience
Work History
Bar Manager
Amsterdam Deli & Grill
Tupelo
12.2023 - Current
- Oversaw daily bar operations, ensuring smooth service flow and high customer satisfaction.
- Trained and supervised staff in drink preparation and customer service protocols.
- Created seasonal drink menus based on current trends and customer feedback.
- Maintained accurate inventory records and procured supplies to meet operational needs.
- Resolved customer inquiries and complaints swiftly to uphold service quality.
- Managed staff training, performance evaluations, and disciplinary processes effectively.
- Executed day-to-day operational tasks including cash handling and payroll management.
- Organized promotional events to attract customers and enhance sales.
Manager
Billy's Italian Restaurant
Vicksburg
12.2019 - 01.2023
- Coordinated timely food delivery and presentation with kitchen staff.
- Led regular team meetings to discuss service improvements and operational updates.
- Organized table arrangements for special events and large parties efficiently.
- Ensured all areas were stocked with necessary equipment and supplies to maintain efficiency.
- Trained new servers on menu items and restaurant standards to uphold quality.
- Completed opening, closing, and shift change functions to sustain operational standards daily.
- Managed social media accounts, creating engaging content for diverse audiences.
- Analyzed audience engagement metrics to refine content strategy and enhance outreach efforts.
Social Media Manager
Rocky Mountain Chocolate Factory Inc.
Vicksburg
12.2019 - 01.2023
- Oversaw daily management of all assigned social media accounts to increase engagement.
- Engaged with community through direct messaging and comment interactions.
- Analyzed social media metrics to gauge audience growth and content performance.
- Responded quickly to customer inquiries for improved satisfaction.
Retail Store Manager
River Outfitters Vicksburg/monroe
Vicksburg
12.2017 - 12.2019
Skills
- Inventory management
- Drink menu development
- Cash handling
- Social media engagement
- Marketing strategy
- Dependable and responsible
- Staff training
- Promotional strategy development
- Mixology techniques
- Marketing and sales experience
- Basic accounting
- Content creation
- Social media strategy
- Customer engagement
- Social media management
- Sales
- Event management
- Online marketing and advertising
- Vendor negotiation
- ServSafe compliance
- Responsible alcohol service
- ABC standards
- Bar promotional planning
- Bar management
- Event coordination
- Sales promotion
- Marketing management
- Sales management
- Restaurant management
- POS system proficiency
Timeline
Bar Manager
Amsterdam Deli & Grill
12.2023 - Current
Manager
Billy's Italian Restaurant
12.2019 - 01.2023
Social Media Manager
Rocky Mountain Chocolate Factory Inc.
12.2019 - 01.2023
Retail Store Manager
River Outfitters Vicksburg/monroe
12.2017 - 12.2019