JORDAN ELISE HOPKINS
Starkville,MS
Summary
Forward-thinking leader skilled at customer service and marketing. Successful background as a proactive and hardworking individual. Enthusiastic about lifelong learning. Track record of bringing projects to life through innovative ideas. Experience retaining customers and maintaining strong reputation and client satisfaction. Multi-talented marketing specialist enthusiastic about applying diverse skills to all areas of marketing. Team player with knowledge of both traditional and digital marketing.
Overview
5
5
years of professional experience
Work History
Design Assistant+Retail Associate
The Mill: Design + Home
09.2020 - Current
- Meetings with Clients, Design Installs, Design Process, Design Presentations, Space Planning
- Assisted designer in designing and creating comfortable and functional environments to represent clients' lifestyle, taste and budget, Visited job sites to take notes and record space measurements to create floor plans, Handled communication with clients by answering telephone calls and responding to emails and official letters, Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Visual Merchandising, Assisting Buyers, Greeted Customers, Helped Locate Merchandise, and Suggested Suitable Options, Drove Customer Loyalty And Consistent Sales Through Friendly Service and Assistance, Shipping + Receiving, Event Planning, Keyholder, Content Creation
Founder
JEDesignCo
02.2019 - Current
- Conducted target market research to scope out industry competition and identify trends.
- Developed strong partnerships with other businesses to allow for collaboration and more opportunities for growth.
- Contributed to creative process through original ideas and inspiration.
- Implemented artistic vision to give art purpose and meaning.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Created concept designs and sketches to develop images and scenes.
Certified Pilates Instructor
Midtown Pilates
06.2023 - Current
- Attended continuing education classes to maintain current knowledge.
- Kept facilities and equipment clean and organized.
- Encouraged participants to stay motivated and reach fitness goals.
- Adapted classes to meet needs of participants with varying fitness levels.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
Marketing Manager
Owens Outfitters
02.2023 - 11.2023
- Managing Social Media Platforms, Merchandise Design, Graphic
- Design, Event Planning, Development of Campaigns to Generate
- Online + In-Store, Content Creation, Business Partnerships
- Managing E-Commerce Website
Design Intern+Retail Associate
Beau Interiors
05.2021 - 08.2021
- Assisting with Design Projects, Customer Service, Visual Merchandising
- Maintained clean sales floor and straightened and faced merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Customer Service, Ticket Sales, Receptionist
Mississippi State University Athletic Office
08.2019 - 04.2020
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained and managed customer files and databases.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Bachelor of Science - Interior Design + Marketing
Mississippi State University
Starkville, MS05.2022
Skills
- Project Management
- Customer Service
- Social Media Marketing
- Problem Solving
- Organization
- Time Management
- Adobe Suites
- Market Research
- Content Creation
- E-Commerce
- Market Strategy
- Collaboration
- Decision Making
- Customer Relations
- Vendor Relationships
- Multitasking Abilities
- Special Events
- Project Presentations
- Training and Development Skills
- Problem Resolution
Timeline
Certified Pilates Instructor
Midtown Pilates
06.2023 - Current
Marketing Manager
Owens Outfitters
02.2023 - 11.2023
Design Intern+Retail Associate
Beau Interiors
05.2021 - 08.2021
Design Assistant+Retail Associate
The Mill: Design + Home
09.2020 - Current
Customer Service, Ticket Sales, Receptionist
Mississippi State University Athletic Office
08.2019 - 04.2020
Founder
JEDesignCo
02.2019 - Current
Bachelor of Science - Interior Design + Marketing
Mississippi State University
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