Joseph Anikewich
Gulfport
Summary
Dedicated to utilizing outstanding customer service, management, and logistics skills to add value to the organization. Seeking a team where expertise can grow, delivering top results and refining professional abilities for mutual success.
Overview
33
33
years of professional experience
Work History
Tool Rental Department Manager
The Home Depot
01.2013
- Building relationships with local contractors whom need tools/ in first year of managing tool rental have brought in 17% more business than previous year.
- Selling Used Tools/Have exceed plan by over 180%ccomp variance to last year, by building a display to offer up used tools bring a greater awareness to the tools available.
- Managing staff/ has con
- Tinued to mentor and develop new staff as well as staff in place keeping them accountable to the standards of excellence Home Depot requires.
- Manage Repair Business/ Out of 68 Stores in the NY Metro area I am running the #1 repair business for profitability, Company wide of 1300 stores with Tool Rental for Fiscal Year I am at position 21.
- Customer Service/Honored numerous times through the Customer Praise Line, have received the honor of becoming a Home Depot Legend of Customer Service being recognized for outstanding service.
- Company Standards/Received the Gold Cup Award for meeting and exceeding company standards in my district. Came in 3rd for the NY Metro Area.
- Have managed markdowns in my department to 5.2% YTD
- Have been profitable 10 of 12 months for the fiscal year.
Business Development Executive/Web Designer
Triad Web Design/Amoyod Media
11.2012
- Marketed and branded websites for Amoyod Media
- Sold 40,000 in web site sales each month for Triad Web Design
- Project manager for all Amoyod Media clients, overseeing a staff in Lahore Pakistan
- Sales manager over the Phillipines staff for Triad Web Design
- Mentored young designers being integrated to Triad Web Design
- Managed web design and programming team for Amoyod Media
Business Development Manager
Franklin Mint
11.2006
- Driving sales through inbound customer service calls.
- Managing existing gold and silver accounts
- Prospecting and building book of new clients for Gold and Silver sales
- Sales revenue of 1million three years in a row
- Numerous Customer Service awards and recognition for Outstanding Customer service.
- Development and mentoring of new employees
- IT support for all sales support staff on intranet system
Web Master/Online Sales
Big Boar Cycles
01.2002
- Created online brand for Big Boar Cycles. Built website for sales of motorcycle parts and accessories
- Managed staff for packing and shipping
- Maintenance of online website.
- Marketing through local media sources
- Inventory management/Control
Sales Manager
JA7 Consulting Inc
05.2019 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Technology Consultant
JA7 Consulting Inc
05.2015 - Current
- Offer technology solutions to small and mid size business
- Provide technical input regarding all IT needs
- Create and maintain websites for business
- Market business and provide detailed analytics regarding online advertising.
Pro Account Sales Associate
The Home Depot
10.2011 - Current
- Building relationships with local builders/ In first year of prospecting generated revenue of 1.6million in sales (leading the desk of 4 sales associates, and store for total sales by any associate)
- Customer Service/ Received Customer All Star award from Chairman Frank Blake for outstanding Customer Service.
- Continuing Product Knowledge/Completed all required training for cross department product knowledge and taught new associates in specific areas knowledge of their product.
- Prospect new customers/ Brought in 40% of revenue from return customers or referrals. Drove desk over 4 Million mark for first time by offering outstanding drive and customer service.
Pro Manager
The Home Depot
04.2015 - 05.2019
- District champion 2015, 2016, 2017, 2018 and 2019
- Train and Developed PASA, MILLWORK SPECIALIST, KITCHEN DESIGNERS and FRONT END ASSOCIATES TO MEET METRICS - Build strong relationships across the store.
- Execute company plan to drive commercial credit every fiscal year
- Execute companies plan to meet and exceed plan each year.
- Closed store 1201 to relocate to 6105 largest store in NY metro market
- #1 PRO Delivery business in the NY Metro market driving over $1,000,000 in sales a year on a local pro delivery hot shot truck.
- Have built relationships with local landscapers to create profitability to repair business.
- Motivated staff with numerous contest through out the fiscal year to drive sales
IT Director
ReMax
12.2012 - 04.2015
- Managed network of 15 computers
- Provided Tech support to all end user agents
- Troubleshot all internal network issues
- Offer software solutions to bring office in to cloud
- Managed exchange server and interoffice emails
- Secured network and all pcs on network
Millwork Department Manager
The Home Depot
01.2014 - 03.2015
- Customer Service/ Received Customer All Star award from Chairman Frank Blake for outstanding Customer Service.
Network Administrator/Web Master
JPR Capital
04.1996 - 09.2001
- Manage existing network of 150 computers. Successfully moved location to new building, managing all services, Phone/Data/Logistics, adding on 100 more nodes to network. Opened location at 150 Broadway, New York, NY.
- IT Troubleshooting. Offered tier 1 support to end users on specific platforms used for Day Trading, as well as Microsoft Products and Windows Operating System
- Consulted on all technology purchasing and installed all new technology devices.
- Created and managed interactive website where day traders listened to a daily audio feed of the morning call report.
- Created all print media and copy for companies printed materials and website.
IT Consultant
Total Web Design
09.1992 - 03.1996
- Offer technology solutions to small and mid size business
- Provide technical input regarding all IT needs
- Create and maintain websites for business
- Market business and provide detailed analytics regarding online advertising.
Education
Certificate - Audio Engineering
Berklee School of Music
Boston, MA07.2025
BSc. - Music and Education, Computer Science
SUNY Old Westbury
Old Westbury, NY05.1996
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Training and mentoring
- Task delegation
- Decision-making
- Customer engagement
- Goals and performance
Timeline
Sales Manager
JA7 Consulting Inc
05.2019 - Current
Technology Consultant
JA7 Consulting Inc
05.2015 - Current
Pro Manager
The Home Depot
04.2015 - 05.2019
Millwork Department Manager
The Home Depot
01.2014 - 03.2015
Tool Rental Department Manager
The Home Depot
01.2013
IT Director
ReMax
12.2012 - 04.2015
Business Development Executive/Web Designer
Triad Web Design/Amoyod Media
11.2012
Pro Account Sales Associate
The Home Depot
10.2011 - Current
Business Development Manager
Franklin Mint
11.2006
Web Master/Online Sales
Big Boar Cycles
01.2002
Network Administrator/Web Master
JPR Capital
04.1996 - 09.2001
IT Consultant
Total Web Design
09.1992 - 03.1996
BSc. - Music and Education, Computer Science
SUNY Old Westbury
Certificate - Audio Engineering
Berklee School of Music
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Samantha BogertSamantha Bogert
Appliance Sales Associate at The Home DepotAppliance Sales Associate at The Home Depot
OSMAR VAZQUEZOSMAR VAZQUEZ
Sales Associate at The Home DepotSales Associate at The Home Depot
Matt GerryMatt Gerry
Seasonal/Lawn And Garden Manager at The Home DepotSeasonal/Lawn And Garden Manager at The Home Depot
ALEX WHITTAKERALEX WHITTAKER
Server Assistant, Train FOH at Texas RoadhouseServer Assistant, Train FOH at Texas Roadhouse