Joseph Grieco
Carriere
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Walmart. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Miley Meds
01.2020 - Current
- Counted and labeled prescriptions with correct item and quantity.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Reviewed and verified customer information and insurance provider information.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy Technician
Lakeview Regional Medical Center
07.2019 - 01.2020
- Stocked, labeled and inventoried medication to keep accurate records
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
- Counted, measured, and compounded medications following standard procedures
- Processed incoming drug orders
- Restocked automated medication dispensing equipment
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
- Counted, measured and compounded medications following standard procedures
Pharmacy Technician
Slidell Memorial Hospital
10.2018 - 07.2019
- Filled prescriptions and maintained pharmacy stock
- Dispensed and procured medicinal products and supplies used in hospital
- Ensured safe and secure storage of all medicines and hospital supplies
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
Pharmacy Technician
Family Drug Mart
07.2018 - 10.2018
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Ordered medicines daily to ensure compliance with demands and needs
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Fostered positive working relationships with customers by responding to questions and concerns
Pharmacy Technician
Rite Aid
05.2011 - 06.2018
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Ordered medicines daily to ensure compliance with demands and needs
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
- Processed over 150 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
- Processed incoming drug orders
- Counted, measured, and compounded medications following standard procedures
Education
High School Diploma -
Northshore High School
Slidell, LASkills
- Confidentiality and HIPAA
- FDA Drug Safety Guidelines
- Drug storage procedures
- Pharmacy and customer records management
- Prepare bubble packs
- Intravenous admixture preparation
- Drug inventory management
- Assisting pharmacists
- Data Entry
- Answering customer questions
- Problem-solving skills
- Team collaboration
- Workflow optimization
Certification
- Certified Pharmacy Technician (CPhT)
Timeline
Pharmacy Technician
Miley Meds
01.2020 - Current
Pharmacy Technician
Lakeview Regional Medical Center
07.2019 - 01.2020
Pharmacy Technician
Slidell Memorial Hospital
10.2018 - 07.2019
Pharmacy Technician
Family Drug Mart
07.2018 - 10.2018
Pharmacy Technician
Rite Aid
05.2011 - 06.2018
- Certified Pharmacy Technician (CPhT)
High School Diploma -
Northshore High School
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