JOSEPHINE ELAINE GEORGE
Summary
Accomplished professional with expertise in strategic leadership and governance, financial and risk management, and regulatory compliance (AML/CFT). Proven track record in driving organisational transformation and stakeholder engagement. Adept at policy development and implementation, budgeting, and financial oversight. Committed to people development and coaching to foster high-performing teams.
Overview
35
35
years of professional experience
2023
2023
years of post-secondary education
Work history
General Manager
Bank of Montserrat Limited
2025.06 - 2026.03
- Provide executive leadership and strategic direction for the Bank’s operations, ensuring alignment with regulatory requirements and Board-approved objectives
- Oversee financial performance, risk management, and operational effectiveness
- Strengthen governance frameworks and regulatory compliance in line with ECCB standards
- Lead organizational transformation initiatives, including process improvement and service delivery enhancement
- Engage with key stakeholders including regulators, Board, and external partners to support sustainable growth
- Career Break – July 2024 – May 2025
Managing Director
Bank of St Helena Limited
2017.06 - 2024.06
- Led the overall strategic direction and operations of the Bank, ensuring financial stability and sustainable growth
- Strengthened governance, risk management, and compliance frameworks, including AML/CFT
- Spearheaded major digital transformation initiatives including: Online banking platform, Local debit cards, St Helena Pay payment system, Tourist card and mobile app
- Managed investment portfolio and SWIFT operations
- Built strong stakeholder relationships with regulators, government, and industry partners
- Successfully led the Bank to win: World Commerce Review Awards 2023 & 2024 – Best Bank for Financial Inclusion, 2024 – Best Bank Start-Up in the 21st Century
Assistant Managing Director
Bank of St Helena Limited
2017.03 - 2017.06
- Supported the Managing Director in overseeing daily operations and strategic execution
- Ensured effective risk management and operational controls
- Deputized for the Managing Director and served as Executive Director on the Board
Human Resources & Customer Services Officer
Bank of St Helena Limited
2008.09 - 2017.03
- Led HR, marketing, and customer service functions
- Developed policies, enhanced employee engagement, and improved service delivery
- Provided strategic support to senior leadership and Board
- Acted as Manager in 2016
Assistant Secretary (Personnel Administration)
St Helena Government
2003.10 - 2008.08
- Managed HR operations for approximately 1,000 employees
- Oversaw recruitment, policy development, disciplinary matters, and training
- Supervised team and supported strategic HR initiatives
Mercantile Manager – Jamestown Spar
Solomons & Company Plc
2000.07 - 2003.09
- Managed procurement, pricing strategy, and retail operations
- Led staff performance and customer service improvements
Senior Agricultural Assistant (Extension)
St Helena Government
1998.01 - 2000.01
Agricultural Assistant (HR)
St Helena Government
1998.01 - 2000.01
Administration/Accounts Clerk
St Helena Government
1991.01 - 1994.01
Education
MBA (Distinction), Chartered Banker -
Bangor University
Postgraduate Certificate in Bank Management & Technology (Distinction) - undefined
Chartered Banker Institute
Level 5 Diploma in Leadership & Management - undefined
ILM
Bachelor of Business Administration - undefined
MANCOSA
Certificate in Personnel Practice - undefined
CIPD
Certified Accounting Technician (Introductory & Intermediate) - undefined
ACCA
A1 Assessor (NVQ) - undefined
City & Guilds
Skills
- Strategic Leadership & Governance
- Financial & Risk Management
- Regulatory Compliance (AML/CFT)
- Organizational Transformation
- Stakeholder Engagement
- People Development & Coaching
- Policy Development & Implementation
- Budgeting & Financial Oversight
References
Available upon request
Interests
Family, walking, swimming, baking, music
Affiliations
- Independent Member – Audit & Risk Committee, Connect St Helena Limited July 2024 – Present
- Member, Chartered Banker Institute Since 2020
- Associate Member, Chartered Institute of Personnel & Development (CIPD) Since 2008
- Non-Executive Director, Connect St Helena January 2017 – August 2018
- Justice of the Peace (JP), St Helena March 2011 – August 2015
ADDITIONAL INFORMATION
- Interests: Family, walking, swimming, baking, music
- References: Available upon request
Timeline
General Manager
Bank of Montserrat Limited
2025.06 - 2026.03
Managing Director
Bank of St Helena Limited
2017.06 - 2024.06
Assistant Managing Director
Bank of St Helena Limited
2017.03 - 2017.06
Human Resources & Customer Services Officer
Bank of St Helena Limited
2008.09 - 2017.03
Assistant Secretary (Personnel Administration)
St Helena Government
2003.10 - 2008.08
Mercantile Manager – Jamestown Spar
Solomons & Company Plc
2000.07 - 2003.09
Senior Agricultural Assistant (Extension)
St Helena Government
1998.01 - 2000.01
Agricultural Assistant (HR)
St Helena Government
1998.01 - 2000.01
Administration/Accounts Clerk
St Helena Government
1991.01 - 1994.01
Postgraduate Certificate in Bank Management & Technology (Distinction) - undefined
Chartered Banker Institute
Level 5 Diploma in Leadership & Management - undefined
ILM
Bachelor of Business Administration - undefined
MANCOSA
Certificate in Personnel Practice - undefined
CIPD
Certified Accounting Technician (Introductory & Intermediate) - undefined
ACCA
A1 Assessor (NVQ) - undefined
City & Guilds
MBA (Distinction), Chartered Banker -
Bangor University