Joshelyn Britton
Horn Lake
Summary
Compassionate and dependable healthcare professional with experience supporting patient care, clinical operations, and medical documentation in fast-paced environments. Proficient in vital signs monitoring, EHR systems, and assisting multidisciplinary care teams to ensure quality patient outcomes. Recognized for strong attention to detail, adaptability, and the ability to provide efficient, patient-centered care under pressure.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
Work History
Team Leader
FedEx
Memphis
05.2022 - 09.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Clerical Processor
TJX Distribution Center
Memphis
02.2021 - 08.2022
- Supported team members in their tasks, contributing to overall team success.
- Increased productivity by effectively managing workload and prioritizing tasks.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
Nursing Assistant
Owensboro Health Muhlenberg Community Hospital
Greenville
08.2019 - 05.2020
- Assisted nurses with patient care and daily living activities.
- Monitored and recorded vital signs for patients under supervision.
- Communicated patient needs to nursing staff for timely interventions.
- Documented patient progress in electronic health records accurately.
- Maintained cleanliness and safety of patient rooms and common areas.
- Supported patients during mobility exercises and rehabilitation activities.
Patient Financial Representative
Greenville Nursing and Rehabilitation
Greenville
08.2019 - 05.2020
- Assisted patients with financial applications and insurance verifications.
- Explained billing processes to patients and family members clearly.
- Coordinated payment plans and financial options for patients effectively.
- Maintained accurate patient financial records using electronic systems.
Unit Coordinator
Maple Health And Rehabitation
Greenville
08.2019 - 05.2020
- Coordinated patient admissions and discharges to ensure smooth transitions.
- Managed scheduling of staff to maintain adequate coverage.
- Organized training sessions for new staff on protocols and procedures.
- Facilitated communication between healthcare providers and families for care updates.
Education
Certified Nursing Assistant - CNA
Job Corps
Greenville, Kentucky 08.2019 - 05.2020
Southaven High School
Southaven, MSSkills
- Workflow optimization
- Record keeping
- Staff scheduling
- Patient care
- Vital sign monitoring
- Patient documentation
- Conflict management
- Patient advocacy
- Medical billing procedures
- Resident care plan
- Patient flow
Timeline
Team Leader
FedEx
05.2022 - 09.2025
Clerical Processor
TJX Distribution Center
02.2021 - 08.2022
Nursing Assistant
Owensboro Health Muhlenberg Community Hospital
08.2019 - 05.2020
Patient Financial Representative
Greenville Nursing and Rehabilitation
08.2019 - 05.2020
Unit Coordinator
Maple Health And Rehabitation
08.2019 - 05.2020
Certified Nursing Assistant - CNA
Job Corps
08.2019 - 05.2020
Southaven High School