JOSHUA ALBERT WILSON
Clinton
Summary
Strong project management and communication skills demonstrated through diverse roles in education and customer service. Successfully enhanced student engagement and maintained high customer satisfaction rates while collaborating effectively with teams.
Overview
6
6
years of professional experience
Work History
Substitute Teacher and Office Assistant
Clinton Public School District
01.2023 - 12.2025
- Accumulated two years of substitute teaching experience in Clinton Public School District.
- Facilitated classroom management and student engagement through collaboration with teachers.
- Supported administrative tasks in educational settings, enhancing operational efficiency.
- Maintained organized student records and office documentation to ensure accuracy and accessibility.
Sports Administration Assistant
Mississippi State University
01.2020 - 12.2022
- Worked as sports administration assistant at Mississippi State University for two years.
- Supported organization of athletic events, overseeing logistics to ensure smooth execution.
- Facilitated communication between teams, coaches, and administrative staff to streamline operations.
- Managed records of athlete eligibility and compliance regulations to uphold program standards.
Customer Service Associate
Walmart
01.2021 - 06.2022
- Resolved customer inquiries promptly, enhancing customer satisfaction rates.
- Served as customer service associate at Walmart for one and a half years, providing support to diverse customer needs.
- Adapted to supervisory changes while ensuring consistent service quality for customers.
- Trained new associates on company policies and procedures, facilitating smoother onboarding process.
Education
College bachelor's degree - Kinesiology Sports Administrations
Mississippi State University
Starkville, MS05-2024
Associate degree - General Studies
Hinds Community College
Jackson, MS05-2023
Skills
- Lesson planning
- Curriculum development
- Student engagement
- Training and development
- Educational technology
- Event coordination
- Client-focused approach
- Customer assistance
- Problem solving
- Computer proficiency
- Quick learning ability
- Community engagement
- Endurance training
Timeline
Substitute Teacher and Office Assistant
Clinton Public School District
01.2023 - 12.2025
Customer Service Associate
Walmart
01.2021 - 06.2022
Sports Administration Assistant
Mississippi State University
01.2020 - 12.2022
College bachelor's degree - Kinesiology Sports Administrations
Mississippi State University
Associate degree - General Studies
Hinds Community College