Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
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Joshua Walker

Joshua Walker

Olive Branch

Summary

Motivated and reliable professional with a strong foundation in customer service, technical support, and team collaboration. Experienced in fast-paced retail and educational environments, with a proven ability to troubleshoot issues, manage inventory, maintain safety standards, and support operational efficiency. Skilled in communication, problem-solving, and project coordination, with a demonstrated commitment to delivering high-quality service and maintaining clean, organized workspaces. Known for a positive attitude, adaptability, and strong work ethic.

Overview

4
4
years of professional experience

Work History

Northwest Mississippi Community College

Information Assistant
Senatobia
09.2024 - 04.2025
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Checking students into visitation in college dorms
  • Keeping up the cleanliness of the dorm
  • Assisting dorm supervisor with room checks

Courtesy Clerk and Overnight Grocery

Kroger
Olive Branch
03.2021 - 09.2024

Courtesy Clerk

  • Greet customers, help customers load merchandise on the conveyor belt, bag merchandise and thank customers.
  • Return merchandise to store shelves.
  • Gather bascarts and return them to designated areas.
  • Clean spills, collect and pick up trash inside stores and parking lot.
  • Ensured safety by monitoring the parking lot for any suspicious activity.

Overnight Grocery

  • Maintained a neat and orderly work area at all times.
  • Stocked shelves with merchandise according to company guidelines.
  • Processed returns and exchanges according to company policy.
  • Assisted in unloading trucks containing incoming stock or supplies.
  • Organized backroom areas for efficient storage of merchandise.
  • Stocked shelves with merchandise, rotated products, and removed expired items.
  • Restocked shelves after each purchase was completed to keep inventory levels accurate.
  • Checked expiration dates on products regularly and removed outdated items from shelves.

Education

Highschool Diploma -

Olive Branch Highschool
Olive Branch
05.2024

Skills

  • Customer service
  • Problem solving
  • Active listening
  • Creativity
  • Adaptability
  • Critical thinking
  • Flexibility
  • Team collaboration
  • Safety monitoring
  • Merchandise restocking
  • Time management
  • Project coordination
  • Effective communication
  • Conflict resolution
  • Attention to detail
  • Quality assurance
  • Microsoft office
  • Self-Directed
  • Friendly, positive attitude
  • Collaboration

Certification

  • Microsoft Office Certification

Awards

  • Employee of the Month at Kroger
  • 2018 Roadrunner Rugby Responsibility Award

Timeline

Northwest Mississippi Community College

Information Assistant
09.2024 - 04.2025

Courtesy Clerk and Overnight Grocery

Kroger
03.2021 - 09.2024

Highschool Diploma -

Olive Branch Highschool
Joshua Walker