Overview
Work History
Education
Skills
Timeline
Generic

Jourdan Schriever

Brandon

Overview

13
13
years of professional experience

Work History

Shift Leader

Georgia Blue
04.2021 - Current
  • Train new employees and delegate daily tasks and responsibilities.
  • Maintain a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
  • Complete cash and credit card transactions accurately using POS software.
  • Resolve customer complaints and issues and offer thoughtful solutions to maintain customer satisfaction.

Shift Manager

DAT CAJUN PLACE CAFÉ AND OYSTER BAR
01.2015 - 12.2020
  • Trained new servers on guest service expectations, safety procedures, proper food handling and restaurant protocols
  • Answer customer inquiries and resolve issues promptly
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ service needs
  • Managed closing and opening duties, including restocking items and reconciliation of the cash drawer
  • Appropriately suggested additional items to customers to increase restaurant sales
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests
  • Consistently adhered to quality expectations and standards
  • Help staff resolve on-the-job challenges
  • Inform the next Shift Manager about pending tasks
  • Report maintenance and training needs
  • Knowledge of restaurant operations
  • Team management abilities

Server

Brick house Tavern & Tap
06.2013 - 08.2014
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Collect payments from customers
  • Prepare checks that itemize and total meal costs and sales taxes
  • Take orders from patrons for food or beverages
  • Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
  • Clean tables or counters after patrons have finished dining
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
  • Stock service areas with supplies such as coffee, food, tableware, and linens
  • Remove dishes and glasses from tables or counters; take them to kitchen for cleaning
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers
  • Garnish and decorate dishes in preparation for serving
  • Provide guests with information about local areas, including giving directions

Accounting Assistant

Industrial Equipment Recovery
07.2012 - 06.2013
  • Maintained accounting records by making copies; filing documents
  • Maintained accounting databases by entering data into the computer; processing backups
  • Protected organization's value by keeping information confidential
  • Accomplished accounting and organization mission by completing related results as needed
  • Operate computers programmed with accounting software to record, store, and analyze information
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents
  • Access computerized financial information to answer general questions as well as those related to specific accounts
  • Match order forms with invoices, and record the necessary information
  • Perform general office duties such as filing, answering telephones, and handling routine correspondence
  • Transfer details from separate journals to general ledgers or data processing sheets

Education

High School Diploma -

Summer Creek High School
Houston, Texas
12.2012

Skills

  • Over-the-phone skills
  • Proficiency with computers
  • Flexible
  • Reliable
  • Dependable
  • Motivated self-starter
  • Strong desire to learn
  • Ability to work in a team structure
  • Excellent communication skills
  • Works well under pressure
  • Point of Sale (POS) system operation
  • Florida Safe Staff card
  • Upbeat
  • Friendly
  • Positive
  • Highly responsible
  • Excellent organizational skills
  • Ability to multitask

Timeline

Shift Leader

Georgia Blue
04.2021 - Current

Shift Manager

DAT CAJUN PLACE CAFÉ AND OYSTER BAR
01.2015 - 12.2020

Server

Brick house Tavern & Tap
06.2013 - 08.2014

Accounting Assistant

Industrial Equipment Recovery
07.2012 - 06.2013

High School Diploma -

Summer Creek High School

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Jourdan Schriever