Judy Freeman
Holly Springs
Summary
Dynamic professional with a friendly demeanor and a strong background in customer service at Horseshoe Casino. Proven track record in training teams and enhancing operational efficiency, while fostering collaboration. Skilled in problem-solving and adapting to fast-paced environments, ensuring compliance and guest satisfaction. Committed to excellence and continuous improvement.
Overview
13
13
years of professional experience
Work History
Front Desk
Southern Air Conditioning & Heating
04.2018 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Supervisor
Horseshoe Casino
01.2013 - 01.2018
- Supervised daily operations, ensuring compliance with gaming regulations and company policies.
- Trained and mentored team members, fostering a culture of excellence and teamwork.
- Streamlined processes to enhance customer service efficiency and guest satisfaction.
- Implemented training programs that improved staff performance and operational effectiveness.
Education
GED -
Olive Branch High School
Olive Branch, MSTimeline
Front Desk
Southern Air Conditioning & Heating
04.2018 - 08.2025
Supervisor
Horseshoe Casino
01.2013 - 01.2018
GED -
Olive Branch High School