Julian Martinez
Grenada
Summary
Dynamic sales professional with proven success at All Rite Plumbing Parts Inc, excelling in customer relationship building and upselling strategies. Leveraged comprehensive product knowledge to drive significant sales growth and foster client loyalty. Adept at collaborating with teams to enhance marketing efforts and deliver exceptional customer service.
Overview
10
10
years of professional experience
Work History
Salesman
All Rite Plumbing Parts Inc
10.2023 - 09.2025
- Developed comprehensive product knowledge to enhance customer engagement and drive sales performance.
- Built strong relationships with clients, resulting in increased repeat business and customer loyalty.
- Conducted market research to identify emerging trends and adjust sales strategies accordingly.
- Collaborated with marketing team to create promotional materials that effectively communicated product benefits.
- Trained new sales staff on effective selling techniques and company policies to ensure consistency in service delivery.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
Ramp Agent
Fedex Express
02.2016 - 10.2023
- Assisted with loading and unloading cargo to ensure timely departures
- Followed safety protocols while operating ground support equipment
- Conducted pre-flight checks on baggage and cargo handling systems
- Collaborated with team members to maintain efficient ramp operations
- Adapted quickly to changing weather conditions to enhance safety
- Communicated effectively with flight crews regarding aircraft readiness
- Monitored and organized baggage to optimize handling processes
- Supported ground operations by maintaining cleanliness in work areas
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Coordinated ground crew activities to complete objectives on schedule.
Education
High School Diploma -
South East Prep Academy
968 N Mendenhall Rd, Memphis, TN 38122Skills
- Sales and marketing strategies
- Customer relationship building
- Sales strategy development
- Upselling and cross selling
- Lead prospecting
- Production leadership
- Customer service
- Relationship building
- Time management
- Interpersonal communication skills
- Product and service sales
- Product and service knowledge
- Cash handling
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Salesman
All Rite Plumbing Parts Inc
10.2023 - 09.2025
Ramp Agent
Fedex Express
02.2016 - 10.2023
High School Diploma -
South East Prep Academy
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