Julie C. Crosby
New Albany
Summary
Dynamic quality leader with extensive experience at FXI, driving compliance and quality improvement across multiple facilities. Expert in ISO auditing and strategic problem resolution, fostering effective team leadership to enhance operational excellence. Proven track record in developing robust quality processes, ensuring customer certification, and implementing successful laboratory testing protocols.
Overview
25
25
years of professional experience
Work History
Corporate Director of Quality - Retail Region
FXI
07.2023 - Current
- Coordinate and oversee all quality functions internally and externally for 8 facilities nationwide
- Development of quality processes in the plants, such as Non-conformance process, customer complaints, safe launch process, development of work instructions and all Lab testing compliance
- Training all new hire Quality Managers for Plant KPI’s and management of each plant Lab
- Work with plants for all customer certification requirements
- Direct responsibility for assignment and duties of Retail Quality Engineer
- Indirect responsibility to all plant level Quality Manager role for Retail Region
- Responsible for deviation approvals in the retail raw materials and compliance for new product launches across all retail plants
- Perform yearly plant QMS audits for compliance and Training for all new quality initiatives
- Prepare plants for customer Audits such as ISO-9001, Amazon, Costco, Ashley, Serta-Simmons bedding and all other 3rd party QMS audits
- Responsible for the oversight of all Quality Managers in the Retail Region and their assigned duties
Corporate Sr. Quality Manager Retail Region
FXI
01.2022 - 07.2023
- Coordinate and oversee all quality functions internally and externally for 8 facilities nationwide
- Development of quality processes in the plants, such as Non-conformance process, customer complaints, safe launch process, development of work instructions and all Lab testing compliance
- Perform yearly plant QMS audits for compliance and Training for all new quality initiatives
- Prepare plants for customer Audits such as ISO-9001, Amazon, Costco and all other 3rd party QMS audits
- Responsible for the oversight of all Quality Managers in the Retail Region and their assigned duties
Corporate Sr. Quality Manager East Region
Innocor Foam Technologies/FXI
11.2018 - 01.2022
- Coordinate and oversee all quality functions internally and externally for 7 facilities
- Development of quality processes in the plants, such as Non-conformance process, customer complaints, development of work instructions and all Lab testing compliance
- Perform yearly plant QMS audits for compliance and Training for all new quality initiatives
- Responsible for the oversight of all Quality Managers in the East Region and their assigned duties
- In development to create a more ISO type environment
Plant Quality Manager/Lean Coordinator
Innocor Foam Technologies
01.2016 - 11.2018
- Coordinate and oversee all quality functions internally and externally
- Development of quality processes in the plant, such as Non-conformance process, customer complaints, development of work instructions
- Responsible for the Quality lab and all results for SPC on all Foam grades
- In development to create a more ISO type environment
- Development of plant SQDC boards and Implementation of a Lean environment
O.E. Quality Engineer
Cooper Tire & Rubber
09.2014 - 01.2016
- Created and Implemented a plant-wide initiative to become O.E Certified to TS16949 and VDA standards
- VDA 6.3 Certified Process Auditor
- TS 16949 Lead Auditor Certified
- Leader for ISO 2015 Implementation into our Clarksdale Facility
- This facility passed certification and will be certified by Dec
- 2016
- Currently seeking my Greenbelt in Cooper Tire
- Participated in Kaizen’s, DFSS projects, MSA’s
- I am one of two who perform all plant audits, verification audits and ad-hoc audits to meet the TS 16949 standard
- Involved on all projects dealing with traceability and data collection on our product from beginning to finish, to meet the O.E
- Standards
- Involved with SAP systems and LMAT systems
- Trained in ETQ quality software
- Implementing a VDA compliant non-conformance system plant-wide
- Team development of Visual Management throughout Plant
- Involved with plant-wide train system to meet VDA requirements
Quality Engineer
True Temper Sports, Inc.
11.2012 - 06.2014
- Created and implemented packaging and shipping procedures in controlled documents for the mill
- Input data and managed SPC control systems for weighing systems and internal audits in mill
- Versatile in Team oriented problem solving
- Participated in development of a non-conformance process throughout plant
- Implemented Calibration systems and processes for plant gages
- SPC basic training
- Participated in PPAP submissions
Quality Assistant Manager
Diversity-Vuteq
Blue Springs
11.2011 - 05.2012
- Promoted to quality assistant manager of Blue Springs Diversity-Vuteq in February 2011
- Over all quality parts that come into and go to Toyota plant at Blue Springs
- Verify incidents with parts and documentations
Plant Manager
Hickory Springs Manufacturing
New Albany
01.2009 - 10.2011
- Promoted to manager of the Hickory Springs Foam Plant, New Albany Division
- Managed a professional staff of four office personnel, 30 plant employees
- Supervised the financial month end close process for the New Albany Plant
- Reviewed all production control related month end reports for accuracy and completeness
- Analyzed and communicated to management monthly reporting and key performance indicators by client earnings, average claim cost, and claim frequency
- Implemented manufacturing procedures for new client programs and companies
- Reviewed all related internal and external reporting including overall monthly and year end financial results for New Albany Division, employee assessment results, and financial reporting
- Coordinated information for all internal departments and external customers
- Implemented new internal control in manufacturing procedures, including plant and employee safety procedures
- Liaison for management services with H.M Richards, Max Homes Furniture, and Fusion for New Albany Foam Division, providing financial results and explanations for Regional management
Quality Red-Shift Lead
Diversity-Vuteq
Blue Springs
11.2011 - 02.2011
- Quality red – shift Lead of Blue Springs Diversity-Vuteq until February 2011
- Over all quality parts for red- shift that come into and go to Toyota plant at Blue Springs
- Perform Shift reports and report out for next shift
- Verify incidents with parts and documentations
Supervisor II
Hickory Springs Manufacturing
New Albany
01.2000 - 01.2009
- Analyzed and communicated to management monthly reporting and inventory control
- Maintain production and flow levels for cost efficiency and profitability
- Coordinated all products brought into plant and shipped from plant
- Supervise all departments plant wide
- Maintain labor and material utilization throughout the month with on time shipments and quality control
- Responsible for enforcing all company policies, procedures, discipline and safety
- Responsible of all training of new hires
- Help with opening and closing of plant in the absence of Plant Manager
- Involved with all scheduling throughout plant
- Involved in transition of all new pattern management and programming of all CNC’s
Education
Bachelor of Engineering -
University of Mississippi
01.1998
Skills
- Quality Improvement Strategies
- Workflow Optimization Techniques
- Compliance Management
- Laboratory Testing
- ISO Compliance Auditing
- Instructional Material Creation
- Effective Team Leadership
- Customer Certification Expertise
- Strategic Problem Resolution
- Statistical Analysis
- Clear Communication
- Effective Governance Practices
- Ethics and integrity
- Team Management Skills
- Leadership in Cross-Functional Collaboration
Volunteer Experience
- President, New Albany Chapter of Junior Auxiliary, 2002
- Vice-President, New Albany Chapter of Junior Auxiliary, 2001
- Active Member, New Albany Chapter of Junior Auxiliary, 2000-2002
Timeline
Corporate Director of Quality - Retail Region
FXI
07.2023 - Current
Corporate Sr. Quality Manager Retail Region
FXI
01.2022 - 07.2023
Corporate Sr. Quality Manager East Region
Innocor Foam Technologies/FXI
11.2018 - 01.2022
Plant Quality Manager/Lean Coordinator
Innocor Foam Technologies
01.2016 - 11.2018
O.E. Quality Engineer
Cooper Tire & Rubber
09.2014 - 01.2016
Quality Engineer
True Temper Sports, Inc.
11.2012 - 06.2014
Quality Assistant Manager
Diversity-Vuteq
11.2011 - 05.2012
Quality Red-Shift Lead
Diversity-Vuteq
11.2011 - 02.2011
Plant Manager
Hickory Springs Manufacturing
01.2009 - 10.2011
Supervisor II
Hickory Springs Manufacturing
01.2000 - 01.2009
Bachelor of Engineering -
University of Mississippi
Similar Profiles
BONNIE LUKENSBONNIE LUKENS
Credit Representative at FXICredit Representative at FXI
Lee CoppinLee Coppin
Director of Continuous Improvement at FXIDirector of Continuous Improvement at FXI
Victor NewsomVictor Newsom
Supervisor at FXISupervisor at FXI